I have a permit, but parked in wrong permit section

waamo

I would add a sentence saying it has been longer than 35 days that is required for POFA compliance.

nosferatu1001

Waamo - I!!!8217;m not sure why you!!!8217;ve referenced pofa here? 35 days is purely the BPA appeal deadline.

waamo

nosferatu1001 wrote: »

Waamo - I!!!8217;m not sure why you!!!8217;ve referenced pofa here? 35 days is purely the BPA appeal deadline.

My bad, you are entirely correct.

MARKMAKAVELI

Already sent. Can!!!8217;t do any harm im sure !!!55357;!!!56397;

Coupon-mad

MARKMAKAVELI wrote: »

I've gone to Britishparking.co.uk and about to submit a general enquiry saying:

"Hi,
I am the keeper of a vehicle which received a parking charge notice from UK Parking Control Ltd.

I contacted them by email disputing it and received an automated response.

Since then I've not received a POPLA code or any communication by email, phone, letter.

The reference number on the automated email I received from them is 136557xxxxxxxx.

Please advise my next steps."

Hopefully this is right?!

You did attach a copy of the email, letter and your appeal proof of submission date? You can't give the BPA nothing by way of attachments, they will ask for it and will need the PCN number.

MARKMAKAVELI

No it was just a contact us form with no option to?!

Coupon-mad

Why use that black hole? You will get no reply, IMHO.

We give the BPA email in post #5 of the NEWBIES thread, where I talk about complaints. Start again, and show the right things to the right email address team.

MARKMAKAVELI

I received a reply asking for more info.


Please provide copies of any correspondence you may have, including the parking charge notice, in order for us to assess how to assist you further.

Seems to be a split on next steps for this.

Should I just copy my previous appeal in reply?

Coupon Mad, you said refer to sticky but it goes from submitting online appeal to UKPC then it goes into small claims section, then straight to Popla. So confused.

Coupon-mad

post #5 of the NEWBIES thread,

Post #5 of the sticky, has the BPA complaint email address, but now you have had a reply, and you know what to send them anyway. The PCN, the letters/email and proof of appeal.

Don't be too polite - they are on the other side - and don't say who was driving.

MARKMAKAVELI

My stomach has turned.

AOS replied asking for more details and mentioned about how appeal must be logged within 28 days.

The ticket was issues 9th December, appeal logged 6th Jan.
It is 28 days from the start date to the end date, but not including the end date.:exclamati