Section 75 on eBay purchases

dacritts · 3 December 2017 at 12:12PM

Hi,

I bought a new phone on Ebay for £170. Even though I paid by credit card the transaction was processed by PayPal. The entry on my credit card statement shows both PayPal and the merchant's name.

Is this transaction covered by section 75 protection?

Thanks for your replies.

[Deleted User] · 3 December 2017 at 12:24PM

Hopefully.

eco_warrior · 3 December 2017 at 12:24PM

If it’s a merchant then yes, single seller then I’d suggest no.

Paypal*(merchants name) is what you want to see and sounds like you do.

grant89uk · 3 December 2017 at 1:21PM

I could be wrong but I remember reading previously that for the claim to be successful there needs to be a direct relationship.

Using paypal muddies that somewhat as there is now something in between you and the seller.

Chino · 3 December 2017 at 1:41PM

Read this guide (particularly the section "Goods/services bought through intermediaries – travel agent, group-buying sites, PayPal etc"):
https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases#exceptions

bris · 3 December 2017 at 11:42PM

If you paid the usual way on Ebay using Paypal then no it's not covered, paying by Paypal and having the CC as the source of funding is just the same as having your bank account as the source.

To have a chance of S75 protection you would have needed to be paying direct to the seller on their site as a direct link to the merchant.

System · 4 December 2017 at 4:39PM

If PayPal were just the payment processor then yes.
Did you enter your card details manually?

Section 75 on eBay purchases

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