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  • FIRST POST
    • The-Joker
    • By The-Joker 26th Oct 17, 11:27 AM
    • 421Posts
    • 472Thanks
    The-Joker
    Old couple DRO?
    • #1
    • 26th Oct 17, 11:27 AM
    Old couple DRO? 26th Oct 17 at 11:27 AM
    An old couple in their 70s who rent their home, both have retired and each have just under £20K credit card debt.

    Can they both do a DRO at the same time, because most of the paper work will be the same? The same 50% of all income and expenses, the same address and same bills ect. Only bank statements and a credit card statement will be a little different for each of them.

    They dont have a car or any investments, they are both on old age pension, but both a little dodery and dont really understand the interest rates they are keep paying when there is no chance they can ever pay off the capital.

    They are in absolute poverty with this debt hanging round their necks.

    Which debt company is best for dealing with older victims of the banksters? CAB were not patient enough and they didnt get anywhere. It stepchange or any of the others particulalry good with dementure sufferers?
    The thing about chaos is, it's fair.
Page 1
    • elsien
    • By elsien 26th Oct 17, 11:32 AM
    • 17,411 Posts
    • 43,915 Thanks
    elsien
    • #2
    • 26th Oct 17, 11:32 AM
    • #2
    • 26th Oct 17, 11:32 AM
    You say they are doddery, then go on to mention dementia.
    Before looking at options, do they have a formal dementia diagnosis, and (regardless of this) do they have the mental capacity to understand the financial implications of any decisions that they might make? If the answer is possibly not, then they're likely to need more help than just sorting out paying the debts.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • The-Joker
    • By The-Joker 26th Oct 17, 12:07 PM
    • 421 Posts
    • 472 Thanks
    The-Joker
    • #3
    • 26th Oct 17, 12:07 PM
    • #3
    • 26th Oct 17, 12:07 PM
    You say they are doddery, then go on to mention dementia.
    Before looking at options, do they have a formal dementia diagnosis, and (regardless of this) do they have the mental capacity to understand the financial implications of any decisions that they might make? If the answer is possibly not, then they're likely to need more help than just sorting out paying the debts.
    Originally posted by elsien
    No official diagnosis

    just old and dodery

    Say if they did have an official diagnosis, would the creditors take that into consideration, and are there any other routes rather than DRO for such situations?
    The thing about chaos is, it's fair.
  • National Debtline
    • #4
    • 26th Oct 17, 4:53 PM
    • #4
    • 26th Oct 17, 4:53 PM
    Hi The-Joker


    It is possible to ask creditors to write off debts. Things that could be pointed out are if the person is elderly, in ill health, has no assets, has little spare money for the debt and if their circumstances are unlikely to improve. If there are medical issues it's best to try and get some evidence to support this. There's nothing to lose by asking.


    If a write off is not successful then a DRO could be considered. You can't have a joint DRO so they would both need to make an application, but it can done at the same time. It would be important that they were able to understand the DRO and it's implications. If they don't get face to face advice the application process will be via telephone conversations and forms through the post.


    You can get further advice on this from one of the free debt advice charities. I hope it all goes well.


    Susie
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
    • Electrum
    • By Electrum 6th Mar 18, 2:49 PM
    • 216 Posts
    • 73 Thanks
    Electrum
    • #5
    • 6th Mar 18, 2:49 PM
    • #5
    • 6th Mar 18, 2:49 PM
    Hi The-Joker


    It is possible to ask creditors to write off debts. Things that could be pointed out are if the person is elderly, in ill health, has no assets, has little spare money for the debt and if their circumstances are unlikely to improve. If there are medical issues it's best to try and get some evidence to support this. There's nothing to lose by asking.


    If a write off is not successful then a DRO could be considered. You can't have a joint DRO so they would both need to make an application, but it can done at the same time. It would be important that they were able to understand the DRO and it's implications. If they don't get face to face advice the application process will be via telephone conversations and forms through the post.


    You can get further advice on this from one of the free debt advice charities. I hope it all goes well.


    Susie
    @natdebtline
    Originally posted by National Debtline
    something like this.... https://www.citizensadvice.org.uk/debt-and-money/sample-letters-to-creditors/Request-to-write-off-a-debt---letter/

    66 Heron Street
    Willowshire
    WL4 8HH
    Liable Loans plc
    123 Green Lane
    Redshire
    RE1 1ER

    6 March 2018

    Your reference: LL/ANO/Reminder1

    Dear Sir/Madam

    Account name: A.N. Other
    Account number: 12345678

    I am sorry that I am unable to keep up my monthly payments to your company. This is because I am very sick and unable to work. I have claimed benefits and am waiting to hear the outcome of my claim. My situation is unlikely to improve for at least 3 months.

    I enclose a copy of my financial statement. This shows income and expenses for me. You will see from this information that I am unable to make any offer of payment.

    Unfortunately, my circumstances are unlikely to improve in the foreseeable future and I have no assets to sell to help clear my debt. I am therefore asking you to consider writing off my debt as I can see no way of ever repaying it.

    If you are unable to agree to this, please explain your reasons.

    Thank you for your help and I look forward to hearing from you.

    Yours faithfully,


    Ann Other
    • fatbelly
    • By fatbelly 6th Mar 18, 6:40 PM
    • 12,830 Posts
    • 9,901 Thanks
    fatbelly
    • #6
    • 6th Mar 18, 6:40 PM
    • #6
    • 6th Mar 18, 6:40 PM
    An old couple in their 70s who rent their home, both have retired and each have just under £20K credit card debt.

    Can they both do a DRO at the same time, because most of the paper work will be the same? The same 50% of all income and expenses, the same address and same bills ect. Only bank statements and a credit card statement will be a little different for each of them.

    They dont have a car or any investments, they are both on old age pension, but both a little dodery and dont really understand the interest rates they are keep paying when there is no chance they can ever pay off the capital.

    They are in absolute poverty with this debt hanging round their necks.

    Which debt company is best for dealing with older victims of the banksters? CAB were not patient enough and they didnt get anywhere. It stepchange or any of the others particulalry good with dementure sufferers?
    Originally posted by The-Joker
    I'd normally say CAB is your best bet. Older people usually prefer the face-to-face treatment than a phone service. They both sound as if they are suited to DROs, provided they can understand what they are agreeing to (declarations will be read to them and it's part of the process that they understand them).

    Can you explore what happened at CAB? Did they try to farm them out to a contact centre? Did they not have intermediaries? Did your friends stop engaging with the process for some reason? Was there a problem with surplus income or some other factor?

    It may well be easier to pick up where they left off at CAB rather than starting again with stepchange.
    • Electrum
    • By Electrum 12th Jul 18, 10:53 AM
    • 216 Posts
    • 73 Thanks
    Electrum
    • #7
    • 12th Jul 18, 10:53 AM
    • #7
    • 12th Jul 18, 10:53 AM
    something like this.... https://www.citizensadvice.org.uk/debt-and-money/sample-letters-to-creditors/Request-to-write-off-a-debt---letter/

    66 Heron Street
    Willowshire
    WL4 8HH
    Liable Loans plc
    123 Green Lane
    Redshire
    RE1 1ER

    6 March 2018

    Your reference: LL/ANO/Reminder1

    Dear Sir/Madam

    Account name: A.N. Other
    Account number: 12345678

    I am sorry that I am unable to keep up my monthly payments to your company. This is because I am very sick and unable to work. I have claimed benefits and am waiting to hear the outcome of my claim. My situation is unlikely to improve for at least 3 months.

    I enclose a copy of my financial statement. This shows income and expenses for me. You will see from this information that I am unable to make any offer of payment.

    Unfortunately, my circumstances are unlikely to improve in the foreseeable future and I have no assets to sell to help clear my debt. I am therefore asking you to consider writing off my debt as I can see no way of ever repaying it.

    If you are unable to agree to this, please explain your reasons.

    Thank you for your help and I look forward to hearing from you.

    Yours faithfully,


    Ann Other
    Originally posted by Electrum

    If the creditors dont accept this letter then is there any other way to explain that your elderly relative is not in a fit state of mind and has no assets?

    Im helping somebody who keeps getting red letters very threatening, she has no assets at all living in rented accommodation.
    The latter above was refused and its been handed onto another collection agency. Its just credit card debt and huge charges over the years.

    I think a DRO would be best for her, but she doesnt understand anything that would be required.

    Are there any charities that could do it for her? She has no idea about her pension or expenses. No family to help either.

    It wont be long before she is either in a home or hospital and doubt she will ever come out. But for now how can she stop the red letters worrying her?
  • National Debtline
    • #8
    • 12th Jul 18, 4:49 PM
    • #8
    • 12th Jul 18, 4:49 PM
    Hi Electrum


    I'm sorry to hear the write off request was turned down but if a new company has bought the debt there's no harm in making the request again. You can find more information on writing off debts here https://www.nationaldebtline.org/EW/factsheets/Pages/write-off-debt/write-off.aspx.


    If someone wants to apply for a DRO they must do it through an approved intermediary, which does include the free debt advice agencies. You can find a full list of organisations here https://www.gov.uk/government/publications/getting-a-debt-relief-order/getting-a-debt-relief-order#find-a-debt-adviser. The person you're helping would still need to be able to understand the DRO and it's implications in order to enter into it.


    Alternatively you could help this person ask for an affordable payment plan and a freeze on interest. Their starting point will be to complete a statement of affairs (SOA) that they can send to the debt collection agency (DCA) as proof of what they can afford to offer http://www.stoozing.com/calculator/soa.php.


    Best wishes


    Susie
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
    • The-Joker
    • By The-Joker 30th Sep 18, 3:22 PM
    • 421 Posts
    • 472 Thanks
    The-Joker
    • #9
    • 30th Sep 18, 3:22 PM
    • #9
    • 30th Sep 18, 3:22 PM
    You say they are doddery, then go on to mention dementia.
    Before looking at options, do they have a formal dementia diagnosis, and (regardless of this) do they have the mental capacity to understand the financial implications of any decisions that they might make? If the answer is possibly not, then they're likely to need more help than just sorting out paying the debts.
    Originally posted by elsien
    This old couple have got partial dementia

    We have asked for the debt to be written off but the credit card companies said no

    I think dro is now the only option

    Or simply do nothing, what will happen as the couple get older
    The thing about chaos is, it's fair.
    • LadyDee
    • By LadyDee 30th Sep 18, 3:35 PM
    • 3,219 Posts
    • 3,342 Thanks
    LadyDee
    If you are expecting the companies to accept dementia as one of the reasons not to pay their debts, they are going to need to have a proper diagnosis. It's not enough to claim being old, doddery (oh, and partial dementia) to get them anywhere. Being old and doddery does not of its own mean they don't understand their position. I think your first step is to get the GP involved in referring them to a psychogeriatrician.
    • fatbelly
    • By fatbelly 30th Sep 18, 5:17 PM
    • 12,830 Posts
    • 9,901 Thanks
    fatbelly
    An old couple in their 70s who rent their home, both have retired and each have just under £20K credit card debt.

    Can they both do a DRO at the same time, because most of the paper work will be the same? The same 50% of all income and expenses, the same address and same bills ect. Only bank statements and a credit card statement will be a little different for each of them.

    They dont have a car or any investments, they are both on old age pension, but both a little dodery and dont really understand the interest rates they are keep paying when there is no chance they can ever pay off the capital.

    They are in absolute poverty with this debt hanging round their necks.

    Which debt company is best for dealing with older victims of the banksters? CAB were not patient enough and they didnt get anywhere. It stepchange or any of the others particulalry good with dementure sufferers?
    Originally posted by The-Joker
    This old couple have got partial dementia

    We have asked for the debt to be written off but the credit card companies said no

    I think dro is now the only option

    Or simply do nothing, what will happen as the couple get older
    Originally posted by The-Joker
    I guess those are the two options.

    1. Talk to CAB (go with them if possible) and ask if 2 x DROs would be possible. The intermediary would need to be convinced that they understood what they were doing (specifically the declarations they are required to do)

    2. If these debts are all credit cards then I have set out the process here. It's quite possible they would never see court action at all.
    • dementia_barclays
    • By dementia_barclays 12th Oct 18, 11:03 PM
    • 8 Posts
    • 1 Thanks
    dementia_barclays
    Barclays also don't appear to care about Dementia
    Taking house off 76yr old with Dementia, as Interest Only Mortgage has expired. Barclays have no heart
    • safestored4
    • By safestored4 12th Oct 18, 11:31 PM
    • 447 Posts
    • 425 Thanks
    safestored4
    How do we know that these people have got dementia? They are described as old and doddery. It’s easy for a younger person to say this but it could mean anything. For all we know they are a couple who have lived extravagantly beyond their means and are now having to face up to the consequences. There are lots of them about. I say this as a married couple of 76 and 74.
    • CKhalvashi
    • By CKhalvashi 13th Oct 18, 1:12 AM
    • 8,899 Posts
    • 25,445 Thanks
    CKhalvashi
    This old couple have got partial dementia
    Originally posted by The-Joker
    What is partial dementia? There is either a diagnosis or there isn’t.

    They may not be at the stage where it’s obvious, but a diagnosis is the only way to get the matter resolved.

    We have asked for the debt to be written off but the credit card companies said no
    Rightly so, without a diagnosis. ‘Doddery’ and ‘suffering from dementia’ are completely different, one will place them in a different situation to another.

    I think dro is now the only option
    Maybe, if they have the legal capacity to understand the legal effect of this. If not, the options are much more limited.

    Or simply do nothing, what will happen as the couple get older
    The debt will continue to exist, and will eventually die with the estate if there are no assets to pay them.
    "I kada sanjamo san, nek bude hiljadu raznih boja" (L. Stamenkovic)

    Call me Remainer or Romaniac, but not Remoaner. It's insulting and I have the right to have my voice heard too.

    I can spell, my iPad can't.
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