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1) Where do you want the phone socket / BB router. (requires power socket) and needs to be in a sensible place for them too, so think of a couple of options.
If you haven't got a phone line then a technician will turn up, run a wire from your house to the nearest pole, then fit you a master phone socket.
For tea and hobnobs you may get a greater say in where they put the master socket and run the wire, the default is within 2 metres of the line coming in to the building through a convenient window frame.
Then they'll go away again, connect things up further up the line, and you'll probably be turned on later that day.
For some types of fibre broadband you need two or even three mains sockets nearby -- for the modem, router/hub, and backup battery.
A kind word lasts a minute, a skelped erse is sair for a day.
