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Cancel 02 sim only contract with 7-14 days
Mark_Simms
Posts: 1 Newbie
in Mobiles
Having been out of contract (business, sim only) with O2 I signed up for a new 12 month contract a couple of days ago.
I've since changed my mind and called to cancel this, I was just told by the O2 cancellation/retaining dept. that you can't cancel a sim only contract and would have to pay the 12 month term in full.
They are saying there is no 7 or 14 day cooling off period for the service and it has always been this way. Can this be true or do the Distance Selling Regulations override this?
I thought there would be a lot of forum info on this subject but there's hardly any!
I've since changed my mind and called to cancel this, I was just told by the O2 cancellation/retaining dept. that you can't cancel a sim only contract and would have to pay the 12 month term in full.
They are saying there is no 7 or 14 day cooling off period for the service and it has always been this way. Can this be true or do the Distance Selling Regulations override this?
I thought there would be a lot of forum info on this subject but there's hardly any!
0
Comments
-
Upgrades don't attract a cooling off period - neither do business contracts or contracts taken out in a shop - unless the t&c of the supllier state otherwise.0
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