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    • grandmarose
    • By grandmarose 7th Sep 17, 1:24 PM
    • 1Posts
    • 0Thanks
    bank fraud
    • #1
    • 7th Sep 17, 1:24 PM
    bank fraud 7th Sep 17 at 1:24 PM
    I received an email saying I was entitled to a tax rebate and I needed to submit my bank details in order for it to be paid into our bank account. 4 days later I received a phone call from a man saying someone was taking money from our account, he said he was from Nat West. He said would I like him to help me and put my money in a safe account ? I would need to use my card reader which I did . He was so convincing that he was genuine. I followed his instructions and transferred money to a 'Safe account' After I had a bad feeling about what had happened and more or less straight away rang Nat West customer services to stop all transactions however it was too late! We have lost a lot of money and only got about 10% back. Has anyone any advice?
Page 1
    • spadoosh
    • By spadoosh 7th Sep 17, 1:35 PM
    • 5,278 Posts
    • 7,180 Thanks
    • #2
    • 7th Sep 17, 1:35 PM
    • #2
    • 7th Sep 17, 1:35 PM
    Report it to the police and your bank (guessing youve done this already).

    Dont transfer money on the phone. If you ever feel worried about scammers simply ask to call the copmpany back and use their published contact details. No company will have an issue with you doing this.
    Don't be angry!
    • agrinnall
    • By agrinnall 7th Sep 17, 1:52 PM
    • 20,446 Posts
    • 16,233 Thanks
    • #3
    • 7th Sep 17, 1:52 PM
    • #3
    • 7th Sep 17, 1:52 PM
    I'd suggest that you stop answering the phone, because everything that's gone wrong is as a result of you believing what you're told on a cold call. None of what you describe is new, and I'm afraid that unless the perpetrators are caught in possession of the money it's gone for good.
    • pinkshoes
    • By pinkshoes 7th Sep 17, 2:45 PM
    • 15,836 Posts
    • 21,757 Thanks
    • #4
    • 7th Sep 17, 2:45 PM
    • #4
    • 7th Sep 17, 2:45 PM
    I'd say the 10% you got back is lucky!

    Unfortunately you have fallen for a well known scam.

    Never deal with people who have called/emailed you. Always insist on calling them back using the publicised number.

    (And call back from a different phone line...)

    It is likely to be an expensive lesson learned!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
    • AndyPix
    • By AndyPix 7th Sep 17, 2:45 PM
    • 3,683 Posts
    • 2,931 Thanks
    • #5
    • 7th Sep 17, 2:45 PM
    • #5
    • 7th Sep 17, 2:45 PM
    Im sorry for your loss
    Running with scissors since 1978
    • waamo
    • By waamo 7th Sep 17, 3:30 PM
    • 3,612 Posts
    • 4,773 Thanks
    • #6
    • 7th Sep 17, 3:30 PM
    • #6
    • 7th Sep 17, 3:30 PM
    If you get another call offering to trace the criminals and recover your money for a fee decline their offer.

    Sometimes the same gang will pose as recovery specialists and attempt to get more money from you.
    This space for hire.
    • DoaM
    • By DoaM 7th Sep 17, 3:49 PM
    • 4,492 Posts
    • 4,519 Thanks
    • #7
    • 7th Sep 17, 3:49 PM
    • #7
    • 7th Sep 17, 3:49 PM
    Dear recovery specialists,
    Please proceed to attempt recovery of the fraudulently-taken monies. I authorise you to keep 10% of anything recovered as your recovery fee.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • unholyangel
    • By unholyangel 7th Sep 17, 4:13 PM
    • 12,511 Posts
    • 9,801 Thanks
    • #8
    • 7th Sep 17, 4:13 PM
    • #8
    • 7th Sep 17, 4:13 PM
    Can't offer any advice on events that have already taken place but for the future:

    - If someone has an interest in parting you from your money (this includes scammers & sales people alike), don't take what they tell you for granted. Always double check what they tell you.

    - Probably around 90% of emails are spam or scams

    - Its also possible for scammers to "spoof" an email address. This means that your email inbox might show the email as being sent by (for example) but if you went into the coding, you'd actually find it came from

    Few other things to note:
    Its also typical of these scams that if you ask to call them back, they won't hang up and so when you lift the phone (assuming landline) to dial whatever number you have, you're still connected to the scammer (who then pretends to be your bank).

    You are possibly now on a "suckers" list. Meaning your details will be passed to other scammers who may contact you trying to swindle you out of any money you have remaining.
    Money doesn't solve creates it.
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