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    • Travelguy78
    • By Travelguy78 30th Aug 17, 2:21 PM
    • 1Posts
    • 0Thanks
    Travelguy78
    DWP Interview with Compliance Officer
    • #1
    • 30th Aug 17, 2:21 PM
    DWP Interview with Compliance Officer 30th Aug 17 at 2:21 PM
    I'm A little bit concerned about a letter I received today from a compliance officer at my local job centre. It states that I need to meet them for an interview as they are reviewing my benefits and circumstances.
    The language used in the letter is very curt and very abrupt not the most pleasant of letters I received, and it does state and I quote "if you're not available for this interview your benefit payment will stop.
    It also lists things I need to take with me including bank statement et cetera et cetera, but surprisingly it only asks for the latest proof of documentation

    Does anybody have any knowledge or information regarding such interviews. Is this something I should be worried about?

    Basically I clean yesterday and having benefit. Technically I am employed, but I have been on long-term sick for just under two years. I had an accident at quarter cup when I injured my back. Obviously my company is sick pay has run out now hence benefits claim. I have been open and honest with the DWP from the start so I don't think there would be any confusion about my plan sec I have been open and honest with the DWP from the start so I don't think there would be any confusion about my employment status. The only thing I can think of is that just recently my company insurance company has agreed to pay it's not my salary protection payment once more, however due to my accident I had to reduce my working contract to part time which is means The amount of income protection I received is quite low. I did inform my benefit officer of this change in circumstance, and was advised that technically I can earn up to 400 per month working part time without it affecting my benefits. What I receive from income protection is just under that so it should have no impact on my benefits.
    I'm wondering if this is actually true?

    Any help would be gladly received. Thanks.
Page 1
    • poppy12345
    • By poppy12345 30th Aug 17, 2:39 PM
    • 4,799 Posts
    • 4,470 Thanks
    poppy12345
    • #2
    • 30th Aug 17, 2:39 PM
    • #2
    • 30th Aug 17, 2:39 PM
    I'm A little bit concerned about a letter I received today from a compliance officer at my local job centre. It states that I need to meet them for an interview as they are reviewing my benefits and circumstances.
    The language used in the letter is very curt and very abrupt not the most pleasant of letters I received, and it does state and I quote "if you're not available for this interview your benefit payment will stop.
    It also lists things I need to take with me including bank statement et cetera et cetera, but surprisingly it only asks for the latest proof of documentation

    Does anybody have any knowledge or information regarding such interviews. Is this something I should be worried about?

    Basically I clean yesterday and having benefit. Technically I am employed, but I have been on long-term sick for just under two years. I had an accident at quarter cup when I injured my back. Obviously my company is sick pay has run out now hence benefits claim. I have been open and honest with the DWP from the start so I don't think there would be any confusion about my plan sec I have been open and honest with the DWP from the start so I don't think there would be any confusion about my employment status. The only thing I can think of is that just recently my company insurance company has agreed to pay it's not my salary protection payment once more, however due to my accident I had to reduce my working contract to part time which is means The amount of income protection I received is quite low. I did inform my benefit officer of this change in circumstance, and was advised that technically I can earn up to 400 per month working part time without it affecting my benefits. What I receive from income protection is just under that so it should have no impact on my benefits.
    I'm wondering if this is actually true?

    Any help would be gladly received. Thanks.
    Originally posted by Travelguy78
    What benefits are you currently receiving?
    • Guest101
    • By Guest101 30th Aug 17, 3:25 PM
    • 15,098 Posts
    • 14,796 Thanks
    Guest101
    • #3
    • 30th Aug 17, 3:25 PM
    • #3
    • 30th Aug 17, 3:25 PM
    Why are you still employed? (are you sure you are??)
    • TELLIT01
    • By TELLIT01 30th Aug 17, 5:19 PM
    • 6,263 Posts
    • 6,950 Thanks
    TELLIT01
    • #4
    • 30th Aug 17, 5:19 PM
    • #4
    • 30th Aug 17, 5:19 PM
    The letter itself is a standard one, so the language used will be the normal DWP terminology. There is nothing to worry about if you have been honest in your claim. Some of these are just done at random, others because they have information from one source or another which is at odds with what they already hold.
    • LilElvis
    • By LilElvis 30th Aug 17, 5:26 PM
    • 4,260 Posts
    • 11,324 Thanks
    LilElvis
    • #5
    • 30th Aug 17, 5:26 PM
    • #5
    • 30th Aug 17, 5:26 PM
    Why are you still employed? (are you sure you are??)
    Originally posted by Guest101
    In my old job we had an employee who was off sick for more than a decade because we provided insurance cover equating to 75% of pay. The employee was paid as normal and the company received a monthly sum to cover the gross pay, employers NIC and employer's pension contribution. It sounds as though the OP may be in receipt of similar as he mentions "my company insurance company", though the poor English makes it hard to fathom.
    • IAmWales
    • By IAmWales 30th Aug 17, 5:34 PM
    • 1,860 Posts
    • 3,932 Thanks
    IAmWales
    • #6
    • 30th Aug 17, 5:34 PM
    • #6
    • 30th Aug 17, 5:34 PM
    An income protection payment is not earned income. It may have an effect on your benefit payments but it's not clear what benefits you are on so we can't advise further.
    • Caronm
    • By Caronm 6th Feb 18, 3:53 PM
    • 2 Posts
    • 0 Thanks
    Caronm
    • #7
    • 6th Feb 18, 3:53 PM
    • #7
    • 6th Feb 18, 3:53 PM
    Can any one help I got married phoned dwp to tell them I had got married but didnot live with him. They have received call saying I live with him and rent my council house out which is not true i live there with my daughter and child he has his place. My 2nd interview they said it's just a phone call got nothing else to go on they also said I didn't try to tell them there was change of circumstances which I did and they eventully found the call log. They are saying now the must see my marrage certificate as proff if I'd ut marrage certificate is not proff of I'd do I have to show it them as my witness dont want there names going on file at dwp I was not under cation just an advisor I have since found small job and signed off any advice plz
    • Comms69
    • By Comms69 6th Feb 18, 3:57 PM
    • 7,682 Posts
    • 8,379 Thanks
    Comms69
    • #8
    • 6th Feb 18, 3:57 PM
    • #8
    • 6th Feb 18, 3:57 PM
    Can any one help I got married phoned dwp to tell them I had got married but didnot live with him. They have received call saying I live with him and rent my council house out which is not true i live there with my daughter and child he has his place. My 2nd interview they said it's just a phone call got nothing else to go on they also said I didn't try to tell them there was change of circumstances which I did and they eventully found the call log. They are saying now the must see my marrage certificate as proff if I'd ut marrage certificate is not proff of I'd do I have to show it them as my witness dont want there names going on file at dwp I was not under cation just an advisor I have since found small job and signed off any advice plz
    Originally posted by Caronm
    Anyone can get your marriage certificate, may as well show them.
    • chris2017
    • By chris2017 6th Feb 18, 10:05 PM
    • 6 Posts
    • 1 Thanks
    chris2017
    • #9
    • 6th Feb 18, 10:05 PM
    • #9
    • 6th Feb 18, 10:05 PM
    A compliance interview means the DWP wont be considering prosecuting you as the interview will not be under caution. If they were considering prosecution they would have had to tell you in advance in your letter you received. You don't say what benefit you are on but income protection is not earnings, you would have had to informed the DWP as soon as you started receiving. Guessing the DWP will create an overpayment which is what they need to speak to you. Go with all the info you have of the income protection info possibly to CAB beforehand and speak to them before seeing the DWP.
    • nez71234
    • By nez71234 17th Jun 18, 11:14 PM
    • 1 Posts
    • 0 Thanks
    nez71234
    This is my second letter about this now, My first was issued after I appealed the bed room tax and won my case, The council worker who came out and inspected the bed rooms and took photos reported me for having a partner living with me, Had to sign a statement that I had no partner living with me, This time am having to go again unless I been reported for the same thing again I have no idea why I been sent out again to attend the jog centre again, Am going and I will be taking someone with me for support have nothing to worry about and I will tell the truth that is all I can do
    • Rua
    • By Rua 19th Aug 18, 1:45 PM
    • 2 Posts
    • 0 Thanks
    Rua
    I had a compliance interview over a year ago. DWP had already suspended my pension credit on 03 July 2017. I had 0 notification of outcome so had 0 to challenge.
    Attempts to get a response got nowhere. In desperation filled in a new app for pc & put in notes section about the above and asked for pc to be backdated from 10 July 2017. That got a swift response. Ive been called for another compliance interview in 2 days time. Can i take my own written statement rather than sign what they produce & can they introduce any new material? I feel that if they felt it right to stop what is after all what the govt says brings my income up to what one needs to live on, they should have notified me of that over a year ago. If they're bringing new stuff in, I should be told what. For tbe last interview they had me produce all bank acc statements going back to 2014. Now they want all for the last 6 months.
    • anniecave
    • By anniecave 19th Aug 18, 7:23 PM
    • 2,270 Posts
    • 738 Thanks
    anniecave
    I had a compliance interview over a year ago. DWP had already suspended my pension credit on 03 July 2017. I had 0 notification of outcome so had 0 to challenge.
    Attempts to get a response got nowhere. In desperation filled in a new app for pc & put in notes section about the above and asked for pc to be backdated from 10 July 2017. That got a swift response. Ive been called for another compliance interview in 2 days time. Can i take my own written statement rather than sign what they produce & can they introduce any new material? I feel that if they felt it right to stop what is after all what the govt says brings my income up to what one needs to live on, they should have notified me of that over a year ago. If they're bringing new stuff in, I should be told what. For tbe last interview they had me produce all bank acc statements going back to 2014. Now they want all for the last 6 months.
    Originally posted by Rua

    As long as you've been honest about your income and any savings you have and declared all relevant information to them, then there shouldn't be anything to worry about. Is the pension credit amount they've been paying you the correct amount for your income?


    They may just have selected you to do a check on your circumstances but this doesn't necessarily mean there is anything wrong or that they suspect you of doing anything wrong.
    Indecision is the key to flexibility.
    • Rua
    • By Rua 20th Aug 18, 10:19 AM
    • 2 Posts
    • 0 Thanks
    Rua
    They haven't been paying ANYTHING for over a year!
    • Heidi20112011
    • By Heidi20112011 7th Nov 18, 11:31 AM
    • 5 Posts
    • 0 Thanks
    Heidi20112011
    Can anyone help?

    My husband got a letter saying someone will be calling for a DWP housing benefit compliance telephone interview

    Has anyone had a telephone interview? What did they ask? What info do we need to have at hand?

    Many thanks
    • kingfisherblue
    • By kingfisherblue 7th Nov 18, 11:42 AM
    • 8,422 Posts
    • 18,220 Thanks
    kingfisherblue
    Can anyone help?

    My husband got a letter saying someone will be calling for a DWP housing benefit compliance telephone interview

    Has anyone had a telephone interview? What did they ask? What info do we need to have at hand?

    Many thanks
    Originally posted by Heidi20112011
    Firstly, I would suggest posting your own thread, as most people will read the posts above and your post may be missed (I didn't notice immediately that the earlier posts were from a couple of months ago).


    Secondly, a compliance interview is to obtain information, and may go no further. They just need further information. Have you had any change in circumstances recently?



    I would have details of any benefits at hand, including amounts and dates paid. Also details of any wages earned along with dates and amounts.



    Others may be able to advise better than I can.
    • Heidi20112011
    • By Heidi20112011 7th Nov 18, 12:12 PM
    • 5 Posts
    • 0 Thanks
    Heidi20112011
    I know I'm stupid lol but how do I start my own thread? Literally just joined an hour ago
    • TELLIT01
    • By TELLIT01 7th Nov 18, 12:24 PM
    • 6,263 Posts
    • 6,950 Thanks
    TELLIT01
    I know I'm stupid lol but how do I start my own thread? Literally just joined an hour ago
    Originally posted by Heidi20112011

    Not stupid at all. If you look at the top of the forum, when in the topic list, you will see 'New Thread' at the top left hand side. Click on that.
    • Tamzy93
    • By Tamzy93 27th Jan 19, 2:43 PM
    • 8 Posts
    • 0 Thanks
    Tamzy93
    Hey was hoping someone could help me..
    I have received a letter from the compliance team to say they need too see me in order to clarify some information about my claim as I may not have reported any changes..
    What is this about?
    • tomtom256
    • By tomtom256 27th Jan 19, 2:47 PM
    • 1,162 Posts
    • 1,948 Thanks
    tomtom256
    Hey was hoping someone could help me..
    I have received a letter from the compliance team to say they need too see me in order to clarify some information about my claim as I may not have reported any changes..
    What is this about?
    Originally posted by Tamzy93
    Exactly what the letter states, but you need to open your own thread.
    • p00hsticks
    • By p00hsticks 27th Jan 19, 2:52 PM
    • 6,828 Posts
    • 7,456 Thanks
    p00hsticks
    Hey was hoping someone could help me..
    I have received a letter from the compliance team to say they need too see me in order to clarify some information about my claim as I may not have reported any changes..
    What is this about?
    Originally posted by Tamzy93
    Have you recently changed address ?
    Had someone move in with you ?
    Had an increase or decrease in savings ?

    And if so, did you inform DWP about it ....

    There's a benefit board that you are better off posting your query on - if you go onto the board you should see a 'new thread' button towards the top left (below the board heading)

    https://forums.moneysavingexpert.com/forumdisplay.php?f=139
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