Three Mobile >>> answering the 'phone

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Sterlingtimes
Sterlingtimes Posts: 2,405 Forumite
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I waited 45 minutes for Three to connect me to an operator yesterday evening. It never happened. Do people ever get through to Three? Is it an illusion that their customer services exists at all?

I got my own answer in the end though an hour's Googling.
I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".

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  • Ian011
    Ian011 Posts: 2,432 Forumite
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    What number did you call?
  • Sterlingtimes
    Sterlingtimes Posts: 2,405 Forumite
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    I dialled 333.
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    At least you didn't call one of the very many fake "call connection service" premium rate scam numbers that purport to "connect" you to Three. That would have wasted a lot of money on top of just wasting your time.
  • robin58
    robin58 Posts: 2,802 Forumite
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    Really depends when you call.

    They will be busy first thing in the morning, around 1pm to 2pm and after 4 pm into the early evening.

    All times people are not working.

    Sometimes just redialing can get you connected quicker. After 20 mins I would have redialed later.
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  • trinidadone
    trinidadone Posts: 3,337 Forumite
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    why not contact three via online chat instead, there systems even allow you to know how many people are in front of you waiting??
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