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  • FIRST POST
    • Consumer 1
    • By Consumer 1 31st May 17, 7:41 PM
    • 9Posts
    • 2Thanks
    Consumer 1
    0 WOW
    Poss techie q - advice re hotel booking
    • #1
    • 31st May 17, 7:41 PM
    0 WOW
    Poss techie q - advice re hotel booking 31st May 17 at 7:41 PM
    I booked a hotel with an unarmed company. When arriving at the hotel the said I had bkd for 1 person not 2. I have a screenshot of the unnamed companies app showing my bkg for 2 people. The unnamed company are saying that I have tampered with it to show 2 people (I wish I was that clever and techie!). The unnamed co have now amended the details so that my app is showing 1 person bkd). Is there any way I can prove they changed this on their systems after realising their mistake? By the way the manager of hotel booked said I had to pay another 600 or my room would be locked, cases confiscated and thrown out of the hotel!!! I am beyond angry!
    Any advice greatly received, thank you
Page 2
    • heatherw_01
    • By heatherw_01 12th Jun 17, 12:50 PM
    • 5,073 Posts
    • 3,649 Thanks
    heatherw_01
    Merging these 2 threads you started as they are both about the same problem
    I'm the Board Guide on Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
    • FBaby
    • By FBaby 12th Jun 17, 5:28 PM
    • 16,690 Posts
    • 41,281 Thanks
    FBaby
    Did you delete the email confirmation and emptied your deleted folder?

    Really you best chance for an argument is to retrieve that email.
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