Tesco Bank have changed their details
SoggyMoggy
Posts: 159 Forumite
in Credit cards
Don't know if anyone's noticed (I hadn't), but Tesco Bank have changed their own bank account details for payments.
I had two months where the direct debit on my Clubcard Credit Card bounced back, neither Tesco nor my own bank (Barclays) could explain it (the DD was active and there were sufficient funds), so I made the payment by FP/BACS, cancelled the existing DD and set it up again - same thing happened, so I cancelled it altogether and set it up as a standing order. That went out today, but on checking my online statement to make sure it had gone through, I discovered this on May's statement:
"The Tesco Bank account details for faster payments have changed. If you pay us via faster payment please amend payee to:
Sort code: 406415
Account number: 31310006
Remember to enter your credit card number as a payment reference."
It wasn't on April's statement, from where I had taken the sort code and account number to set up the SO!
Payment isn't due until the 28th, so I'm going to give it a couple more days to see if the (now misdirected) payment shows up or bounces back, but I thought I'd draw this to MSErs' attention, just in case (like me) you hadn't spotted the change.
I presume Tesco had been having problems themselves, hence the change to a new bank account; From googling the problem the first time it happened, I'm aware that many others had had DDs bounce back despite there being funds available.
I had two months where the direct debit on my Clubcard Credit Card bounced back, neither Tesco nor my own bank (Barclays) could explain it (the DD was active and there were sufficient funds), so I made the payment by FP/BACS, cancelled the existing DD and set it up again - same thing happened, so I cancelled it altogether and set it up as a standing order. That went out today, but on checking my online statement to make sure it had gone through, I discovered this on May's statement:
"The Tesco Bank account details for faster payments have changed. If you pay us via faster payment please amend payee to:
Sort code: 406415
Account number: 31310006
Remember to enter your credit card number as a payment reference."
It wasn't on April's statement, from where I had taken the sort code and account number to set up the SO!
Payment isn't due until the 28th, so I'm going to give it a couple more days to see if the (now misdirected) payment shows up or bounces back, but I thought I'd draw this to MSErs' attention, just in case (like me) you hadn't spotted the change.
I presume Tesco had been having problems themselves, hence the change to a new bank account; From googling the problem the first time it happened, I'm aware that many others had had DDs bounce back despite there being funds available.
0
Comments
-
Surely a call to customer services would the prudent course of action?0
-
My current and savings accounts are still the same, so it must just be credit cards.0
-
40 02 50 is HSBC
40 64 15 is Tesco
Obviously moving the payments in house.0 -
you would think tho that they could make an arrangement for HSBC to forward payments instead of them been bounced.0
-
I though OP said it bounced.
Although rereading OP's post the DD also bounced which is odd, my DD hasnt bounced.0 -
Perhaps OP means "Standing Order" when they say DD.0
-
i did faster payment using old detail and it has landed in my cc account.0
-
SoggyMoggy wrote: »Don't know if anyone's noticed (I hadn't), but Tesco Bank have changed their own bank account details for payments.
I had two months where the direct debit on my Clubcard Credit Card bounced back, neither Tesco nor my own bank (Barclays) could explain it (the DD was active and there were sufficient funds), so I made the payment by FP/BACS, cancelled the existing DD and set it up again - same thing happened, so I cancelled it altogether and set it up as a standing order. That went out today, but on checking my online statement to make sure it had gone through, I discovered this on May's statement:
"The Tesco Bank account details for faster payments have changed. If you pay us via faster payment please amend payee to:
Sort code: 406415
Account number: 31310006
Remember to enter your credit card number as a payment reference."
It wasn't on April's statement, from where I had taken the sort code and account number to set up the SO!
Payment isn't due until the 28th, so I'm going to give it a couple more days to see if the (now misdirected) payment shows up or bounces back, but I thought I'd draw this to MSErs' attention, just in case (like me) you hadn't spotted the change.
I presume Tesco had been having problems themselves, hence the change to a new bank account; From googling the problem the first time it happened, I'm aware that many others had had DDs bounce back despite there being funds available.
Just checked March, April and this month's payment which have been paid by DD and all have gone through ok (with Barclays) and also made my OH check his as well and same, no problems with DD bouncing and all payments have been fine (his bank is Halifax).
Any other Tesco customers?I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com0
Lol 
This discussion has been closed.
Categories
- All Categories
- 343.1K Banking & Borrowing
- 250.1K Reduce Debt & Boost Income
- 449.7K Spending & Discounts
- 235.2K Work, Benefits & Business
- 607.8K Mortgages, Homes & Bills
- 173K Life & Family
- 247.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards