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    • vincit veritas
    • By vincit veritas 13th Mar 17, 2:12 PM
    • 29Posts
    • 10Thanks
    vincit veritas
    Barclays payees disappearing
    • #1
    • 13th Mar 17, 2:12 PM
    Barclays payees disappearing 13th Mar 17 at 2:12 PM
    I use Barclays online banking on my desktop. I have today noticed that any payees to whom I have made a payment in the past week or so have been deleted from my "saved payees" list. I contacted Barclays, who are aware that there is a problem: they can still see all my payees listed, even though I can't. They've asked me to try again later. It sounded to me as though they would attempt to restore my individual account manually.
    So check your bank accounts: of course, you would not normally notice this data disappear, but just find the payees are missing next time you come to use them.
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    • rsneyd
    • By rsneyd 23rd Feb 18, 9:48 PM
    • 1 Posts
    • 0 Thanks
    • #2
    • 23rd Feb 18, 9:48 PM
    • #2
    • 23rd Feb 18, 9:48 PM
    Barclays please: 1. admit mega-error, 2. apologize, 3. sort it ASAP
    • Mchambers
    • By Mchambers 23rd Feb 18, 10:38 PM
    • 738 Posts
    • 232 Thanks
    • #3
    • 23rd Feb 18, 10:38 PM
    • #3
    • 23rd Feb 18, 10:38 PM
    Moan, whinge and ask for compensation.
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