Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • marwen1974
    • By marwen1974 10th Oct 16, 6:24 PM
    • 3Posts
    • 3Thanks
    marwen1974
    Kids Pass charges on account before trial finished
    • #1
    • 10th Oct 16, 6:24 PM
    Kids Pass charges on account before trial finished 10th Oct 16 at 6:24 PM
    I advise anyone who took advantage of the Kids Pass deal to check their bank account. I signed up on 31st August and paid the 1 only to find that I'd been debited 39.99 on 3rd October.

    I've contacted to ask for a refund but suggest you check in case you leave it too late.
Page 1
    • marwen1974
    • By marwen1974 11th Oct 16, 4:16 PM
    • 3 Posts
    • 3 Thanks
    marwen1974
    • #2
    • 11th Oct 16, 4:16 PM
    • #2
    • 11th Oct 16, 4:16 PM
    Quick update, heard back from Jessica at Kids Pass who tells me that I was charged because I passed the renewal date on the card/app and because I have now reviewed they will not refund me. No mention of why my renewal date was one month after I joined rather than 100 days, nor why it was 39.99 rather than 29.99. I have responded to direct her to answer these anomalies but don't hold out much hope so will need to go to my bank to have the charge reversed.

    I urge you to check your balance if you are in the belief you are on an extended trial.
    • pogofish
    • By pogofish 11th Oct 16, 5:02 PM
    • 8,499 Posts
    • 8,810 Thanks
    pogofish
    • #3
    • 11th Oct 16, 5:02 PM
    • #3
    • 11th Oct 16, 5:02 PM
    So why are you telling us this is money saved?
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,433Posts Today

6,135Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin