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  • FIRST POST
    • CambJP
    • By CambJP 25th Oct 15, 8:21 AM
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    CambJP
    Morris Homes - Good or bad?
    • #1
    • 25th Oct 15, 8:21 AM
    Morris Homes - Good or bad? 25th Oct 15 at 8:21 AM
    Hi, I'm interested in buying a new-build Morris Home off-plan in the Cambridgeshire area and am alarmed by bad reviews of Morris Homes that I've found on the internet. There are clearly several cases of people having very bad experiences, but as with all reviews, it's impossible to know how often these occur compared to people having good experiences that they don't post about.


    If you've purchased a Morris home in the last couple of years please would you share your experience: good or bad?


    We're two very confused and worried first-time buyers - any input would be greatly appreciated! Thank you!
Page 1
    • dirty_magic
    • By dirty_magic 25th Oct 15, 8:39 AM
    • 1,084 Posts
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    dirty_magic
    • #2
    • 25th Oct 15, 8:39 AM
    • #2
    • 25th Oct 15, 8:39 AM
    I haven't bought a morris home, but I bet if you Google any house builder you'll get a tonne of bad reviews. Like you say, people only tend to publicise bad experiences. There are probably hundreds of people living in Morris homes that they're perfectly happy with.

    I'm not a fan of new builds myself, but there are some morris homes being built near us that look nice.
    • csgohan4
    • By csgohan4 25th Oct 15, 10:06 AM
    • 4,879 Posts
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    csgohan4
    • #3
    • 25th Oct 15, 10:06 AM
    • #3
    • 25th Oct 15, 10:06 AM
    Your paying for the privilege of a new home, once you step in your house will devalue somewhat.
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
    • TBeckett100
    • By TBeckett100 25th Oct 15, 10:55 AM
    • 4,452 Posts
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    TBeckett100
    • #4
    • 25th Oct 15, 10:55 AM
    • #4
    • 25th Oct 15, 10:55 AM
    Your paying for the privilege of a new home, once you step in your house will devalue somewhat.
    Originally posted by csgohan4
    I think that is a bit harsh. There is no basis for that whatsoever lol

    Before you buy
    http://www.rightmove.co.uk/new-homes-for-sale/property-36181101.html



    Less than a year later
    http://www.rightmove.co.uk/property-for-sale/property-54818426.html


    Slight variant on the property but from memory very similar asking prices
    Last edited by TBeckett100; 25-10-2015 at 10:58 AM.
    • dgtazzman
    • By dgtazzman 25th Oct 15, 11:41 AM
    • 1,117 Posts
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    dgtazzman
    • #5
    • 25th Oct 15, 11:41 AM
    • #5
    • 25th Oct 15, 11:41 AM
    I'm afraid that comparison doesn't fly. The more expensive property is listed as over 1500 sqft, while the cheaper one is 1268 sqft.

    The future value depends on so many factors, it's just silly generalizing, but it's a hobby so many new build haters on here seem to have.

    I bought a new build around 2 years ago and sold it less than a year later, with a healthy 10k profit and I could have gotten more for it, but priced it for a quick sale. The same property type on the same site is now being marketed for 235k+, 35k more than I paid...

    Can't help on the builder review, but if you are on top of the snagging, get a professional in to do it for you, etc., I don't see why there should be huge issues. Just don't let them fob you off...
    Also see if you can talk to the site manager, not the sales staff, and get a feel for his personality. He'll be the one in charge of solving any initial issues that pop up, so if he leaves a bad impression, maybe think again.
    Last edited by dgtazzman; 25-10-2015 at 6:04 PM.
    • Jon B
    • By Jon B 25th Oct 15, 12:04 PM
    • 816 Posts
    • 770 Thanks
    Jon B
    • #6
    • 25th Oct 15, 12:04 PM
    • #6
    • 25th Oct 15, 12:04 PM
    Your paying for the privilege of a new home, once you step in your house will devalue somewhat.
    Originally posted by csgohan4
    Got to be honest - i'm a bit fed up with this rhetoric from "experts" who believe everything they read on MSE.

    Case in point. Reserved our house in January for 275k.

    Same house type in a worse location on our estate has just sold for 285k.

    It absolutely depends on a whole host of factors. There are "pre-loved" homes who may drop in value straight after purchase. The fact a house is a new build doesn't mean it will instantly lose value. Market value has many more factors than when a property was built.
    • csgohan4
    • By csgohan4 25th Oct 15, 12:46 PM
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    csgohan4
    • #7
    • 25th Oct 15, 12:46 PM
    • #7
    • 25th Oct 15, 12:46 PM
    Got to be honest - i'm a bit fed up with this rhetoric from "experts" who believe everything they read on MSE.

    Case in point. Reserved our house in January for 275k.

    Same house type in a worse location on our estate has just sold for 285k.

    It absolutely depends on a whole host of factors. There are "pre-loved" homes who may drop in value straight after purchase. The fact a house is a new build doesn't mean it will instantly lose value. Market value has many more factors than when a property was built.
    Originally posted by Jon B


    Obviously if you live in London that is different. The quality of new homes are also suspect, just google permission, amongst others.


    As an example of new builds being overpriced:


    http://www.rightmove.co.uk/property-for-sale/property-51806737.html?premiumA=true#historyMarket


    I am no expert and never professed to be. Where did you get that from? It is a forum and people get a consensus for their answers to questions. Ergo anecdotal solutions or evidence.


    While I don't disagree that there are many factors at play, the one thing that is constant is the new build price is way over than older homes generally.


    In addition the quality is questionable now a days.
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
    • lincroft1710
    • By lincroft1710 25th Oct 15, 4:03 PM
    • 11,010 Posts
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    lincroft1710
    • #8
    • 25th Oct 15, 4:03 PM
    • #8
    • 25th Oct 15, 4:03 PM
    The quality of new homes are also suspect, just google permission, amongst others.
    Originally posted by csgohan4
    Do you mean "Persimmon"?
    • dirty_magic
    • By dirty_magic 25th Oct 15, 5:37 PM
    • 1,084 Posts
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    dirty_magic
    • #9
    • 25th Oct 15, 5:37 PM
    • #9
    • 25th Oct 15, 5:37 PM
    Is arguing over whether you lose money on a new build really helping the OP? They didn't ask whether they'd lose money, they asked for opinions on the quality of Morris homes!

    OP I think a lot of the problems people have with new builds are snagging issues, because people expect a new build to be perfect. You could buy an old house and have problems too, so if you like it I wouldn't take much notice.
    • dgtazzman
    • By dgtazzman 25th Oct 15, 6:10 PM
    • 1,117 Posts
    • 669 Thanks
    dgtazzman
    http://forum.snagging.org/morris-homes/

    No posts in that section, which could actually be a good sign...

    As mentioned, all homes will have issues, new or old. They key element with new build is how the builder deals with these issues, especially for people that aren't able to tackle them themselves.
    • LittleMax
    • By LittleMax 25th Oct 15, 10:10 PM
    • 1,286 Posts
    • 1,941 Thanks
    LittleMax
    Seems this post got resurrected today - coincidence?
    http://forums.moneysavingexpert.com/showthread.php?t=4990274
    • csgohan4
    • By csgohan4 26th Oct 15, 7:21 AM
    • 4,879 Posts
    • 3,112 Thanks
    csgohan4
    For people who actually bought a Morris home:


    http://forums.moneysavingexpert.com/showthread.php?t=4990274
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
    • LJS2014
    • By LJS2014 26th Oct 15, 10:08 AM
    • 85 Posts
    • 42 Thanks
    LJS2014
    I bought a new build (apartment) from Morris Homes. Overall I would say my experience with them was good. I wouldn't say they are the most efficient company admin-wise and I never got a proper handover on completion but everyone I dealt with was always keen to help with any issues I raised. I never really had to chase them up for anything - my snagging list was dealt with promptly. I also had another issue about a year after moving in and again I had no problems with reporting it or getting the issue resolved quickly so in my experience I thought the customer service and time to resolution of issues was good.

    I do know some former neighbours of mine wouldn't share my opinion of Morris Homes and I did hear some horror stories but I can only comment on my personal experience with them. The only real problem I had with Morris was that because they formed the management company for the building originally, when they came to hand it over to another company they made such a mess of it and we were all left in limbo for the best part of a year as to who was in control of the management and who was supposed to take ownership for resolving issues in the communal parts of the building. It was resolved eventually but took far too long in my opinion.

    Good luck with your decision
    • Jon B
    • By Jon B 26th Oct 15, 12:32 PM
    • 816 Posts
    • 770 Thanks
    Jon B
    Obviously if you live in London that is different. The quality of new homes are also suspect, just google permission, amongst others.


    As an example of new builds being overpriced:


    http://www.rightmove.co.uk/property-for-sale/property-51806737.html?premiumA=true#historyMarket


    I am no expert and never professed to be. Where did you get that from? It is a forum and people get a consensus for their answers to questions. Ergo anecdotal solutions or evidence.


    While I don't disagree that there are many factors at play, the one thing that is constant is the new build price is way over than older homes generally.


    In addition the quality is questionable now a days.
    Originally posted by csgohan4
    But I live in Bristol?

    I'd hazard that most new builds south of the M4 rarely go down in value. I can't speak for the north.
    • mrsweepuk
    • By mrsweepuk 3rd Nov 15, 8:48 PM
    • 3 Posts
    • 0 Thanks
    mrsweepuk
    As for Morris Homes ....

    The sales staff on site have been very good, and the size of the property is generous for this day and age. However, thats where it ends. the after care is appalling and getting passed around with no one standing up for their poor workmanship. MH subcontract almost everything and they don't check the work done - merely call you to say its done - however, when you check the work its appalling. we have had the new customer service manager round after 8 months in our home and all he does is says that he wants to get it right. Blooming right you do !
    Our house isn't a home and verging on putting it up for sale as we have lost all faith in this shower. You can't complain as there's no one to talk to - you complain about customer services to ..... customer services! We have given MH a deadline of 1st Dec 2015 to finish our home or we will step up the ante at the sales office EVERY weekend until it is. The local media are aware of this and have already visited us for initial notes and images. We read negative reviews and thought, like everyone else "you always get one", but our phase has had loads of problems and there's two more to go. Buy a MH at your peril - it looks nice in the showroom, but you don't get a showroom finish. Its rushed and botched. Ask yourself - would I pay someone to do that work ... if the answers no, then don't buy from them, because thats what you get - very poor workmanship
    • Adenough
    • By Adenough 25th Nov 15, 9:32 PM
    • 1 Posts
    • 0 Thanks
    Adenough
    Curious
    I wonder if you live on the same Morris development as me. I have been in nearly six months now and it's been pure hell. Roof still leaking first reported in July. Eco features in the house so many problems have had to disable. Damp smell in some rooms. Bare electrical wires sockets with no power, some lights not even wired up on moving in. This just for starters. It has taken 8 calls so far to try to resolve a problem with the boiler which keeps cutting out and they just don't listen let alone care. When they visit they leave the lights on behind them which to me is just like the ultimate two fingers. Biggest mistake of my life buying this house. Seriously anyone contemplating a purchase speak to me first. I have some very good pictures that would never qualify for show home quality
    • Ballet
    • By Ballet 18th May 16, 7:54 PM
    • 2 Posts
    • 0 Thanks
    Ballet
    Morris homes
    I purchased a Morris home 4 bed almost two years ago. I have previously lived in new build houses by other developers however never had the problems as I have had with Morris Homes

    The design of the house from outside is lovely, bedrooms are on the small size. 'Problems' well that is a word I have never thought I would used as much as I have since purchasing the house. Faults have to be logged with customer service, so everything is logged however NOBODY cares how many times the same issue is reported!. The same problem is looked into over and over again, being told its fine for example we reported a faulty window however it took the 4th visit for Morris Homes to admit there was a problem, a problem which which resulted in the whole window being replaced. The faults go on but everything is a struggle with this company. Ironically I was warned by a work colleague to avoid the company at all cost due to faults they had and the stress of getting a resolution from the company.

    The company don't work at your convenience even though it's their faults they are fixing, they EXPECT you to drop everything to meet their convenience.

    All I can stress is look around as after reading the Morris Home reviews on this site I wish I had.
    • marksoton
    • By marksoton 18th May 16, 8:08 PM
    • 16,507 Posts
    • 36,523 Thanks
    marksoton
    Please stop strumming the one string banjo......
    • Bryan-Liverpool
    • By Bryan-Liverpool 10th Jan 18, 7:02 AM
    • 1 Posts
    • 0 Thanks
    Bryan-Liverpool
    Morris Homes - 4 bed with every upgrade, HORRENDOUS QUALITY ISSUES
    As per the last person I have just bought a Morris Homes 4 bedroom house but with every upgrade because I didn't want extra wires or workmen coming in after we moved into our pristine home.

    Where do I start?
    Horrendous workmanship - Do Not Buy from Morris Homes.

    Before buying I told the sales staff that we had some issues (snags) with our last Bellway house and if I bought the Morris Homes (double in price to our last home) I wanted it to be without issues. They said the had a process in place where the Sales staff, Sales Manager, Sales Director and Site Manager would buy off the house before handover to us and with this it put my mind at ease and we placed the deposit.

    Unfortunately the house was going to be ready on 22nd December 2017 and after viewing the house 4-6wks earlier it didn't look as if it would be ready. Morris Homes then forced us to move in on the 22nd and would not allow any snagging / reviews to be done before. Even our solicitor struggled to
    support us on this issue. Morris Legal team said it would be done after we had to moved in or it would go back on the market.

    On receiving the keys we noticed large water stains in the lounge and kitchen ceiling, banisters partly painted which then led to 157 issues by the 23rd December and of course Morris Homes were then on Holiday for Christmas.
    Key Issues:
    - Poorly fitted bathrooms and tiles which where an upgrade and look like they were laid years ago and by an apprentice. We paid a lot of money for top of range upgrades in the bathrooms.
    Ensuite has a Feature window and the sink has been wrongly offset by 100mm.
    - Rear patio floods from the garden (mud pit). Morris Homes forgot to tell us there would be no lawn laid when moving in.
    - Plasterboard joint conditions in the lounge and stair area is shocking.
    Lounge - 2 x walls and ceiling need replastering. Hall - main wall needs replastering.
    - Bed 3 floor moves and creaks when stepping on it which is audible through the house.
    - Upgraded fitted wardrobes that does not fit adult clothes, clothes protrude past the door line. Doors had to be removed or they would have damaged my suits and shirts.
    - Wrong front door fitted and originally told by Anne (site sales) that it was the correct one.
    - Alarm not working, not setup and not done as part of the handover showing it was working. This was fixed on the 4th January, 13 days after moving in.
    - Numerous issues with the kitchen doors and units. Kick panel clips broken with lots of rubbish under the units.
    - Bricks and cement in the gutter which caused the gutter to overflow.

    These issues have been raised to several Directors and their MD but none of them will pick up a phone or come to see our home to appreciate the problems, all you get is an email stating site will deal with the issues.

    Outcome: Large house which looks structurally sound but this is the biggest mistake of my life.
    DO NOT BUY FROM MORRIS HOMES.
    • New Build Sufferer
    • By New Build Sufferer 17th Apr 18, 7:20 PM
    • 2 Posts
    • 0 Thanks
    New Build Sufferer
    New Build
    thinking-of-buying-a-new-build.net
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