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Got a free flight voucher from Ryanair but...
natbags
Posts: 285 Forumite
they issued the free flight voucher by e-mail on the 20th Feb and its valid for 8 months (so the T&C's say) but when i come to use it for a flight on the 18th Oct, it says it expires on 8th Oct?
When I contacted there very, very poor cust services I was told it was issued on the 8th Feb (even though they didn't e-mail it to me ill the 20th, therefore I couldn't use it till the 20th, at the earliest)
so it wont be valid
Any suggestions on how to progress this complaint?
When I contacted there very, very poor cust services I was told it was issued on the 8th Feb (even though they didn't e-mail it to me ill the 20th, therefore I couldn't use it till the 20th, at the earliest)
so it wont be valid
Any suggestions on how to progress this complaint?
0
Comments
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You had 30 days to make a complaint about this The,problem is the free flight voucher was issued on the 8th feb and emailed to you on the 20th feb but the descision to issue it was made on the 20th jan,so in effect you are up the creek without a paddlePolitical?....I dont do Political....well,not much!0
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Well.....it could be true.............have you thought about a boating holiday.Political?....I dont do Political....well,not much!0
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Well I think that as you didn't get it until 20th it should be valid until then, but I fear you will be wasting your time trying to convince them.£2 Savers Club 2016 #21 £14/£250
£2 Savers Club 2015 #8 £250£200 :j
Proud to be an OU graduate :j :j
Life is not about waiting for the storm to pass but learning to dance in the rain0
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