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PPI Advice - Connells
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peanut_uk
Posts: 3 Newbie
Hi,
I was just after some advice or wondered if any one has dealt with PPI attributed to Connells?
When my wife and I took out or mortgage, we went through Connells paid service where they did the 'leg work' for us. We were sold a number of policies which we have just found out the paper work for:
Joint:
Connells/Allianz Insurance PLC/ Wessex Group for Mortgage PPI for disability and unemployment.
We were also advised to have individual policies for Death and Critical Illness with Legal and General in order to aid the mortgage process.
Just wondered if these were all covered under the PPI Claim umbrella? If so, would we need to fill in one joint claim form (for the Connells/Allianz one) and a personal one each for the L & G cover? Are there any success/failure stories with these as I can't see them listed in the A to Z of addresses?
Thanks for any assistance.
I was just after some advice or wondered if any one has dealt with PPI attributed to Connells?
When my wife and I took out or mortgage, we went through Connells paid service where they did the 'leg work' for us. We were sold a number of policies which we have just found out the paper work for:
Joint:
Connells/Allianz Insurance PLC/ Wessex Group for Mortgage PPI for disability and unemployment.
We were also advised to have individual policies for Death and Critical Illness with Legal and General in order to aid the mortgage process.
Just wondered if these were all covered under the PPI Claim umbrella? If so, would we need to fill in one joint claim form (for the Connells/Allianz one) and a personal one each for the L & G cover? Are there any success/failure stories with these as I can't see them listed in the A to Z of addresses?
Thanks for any assistance.
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Comments
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Just wondered if these were all covered under the PPI Claim umbrella?
No they are not.If so, would we need to fill in one joint claim form (for the Connells/Allianz one) and a personal one each for the L & G cover?
No, you complain to connells (assuming its post Jan 2005).Are there any success/failure stories with these as I can't see them listed in the A to Z of addresses?
Mortgage insurances have a very low success rate. Unlike banks, the advisory firms do not roll over easily and most advised complaints are justifiable. This was recognised by the FSA and is also reflected in the complaints stats where for 2011/12 just 0.2% of complaints at the FOS involved advised cases.
You will need clear and identifiable complaint reasons. It will need to be a post Jan 2005 sale and you the person you are complaining about will be personally liable for your complaint. This will affect them financially (even if your complaint is rejected) and it can affect their career. If you have a valid complaint then go ahead but if this is an opportunistic try-it-on then do not do it because unlike banks, someone will suffer on this.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Joint:
Connells/Allianz Insurance PLC/ Wessex Group for Mortgage PPI for disability and unemployment.
We were also advised to have individual policies for Death and Critical Illness with Legal and General in order to aid the mortgage process..
well, unless either of you was immune to being made unemployed, or either of you were planning to become immortal, none of these policies are bad
Non me fac calcitrare tuum culi0 -
Why 'if it was post Jan 2005'? My PPI through Connells and Allianz was from 2003. What difference does that make if I choose to make a complaint and a claim?0
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You want to complain and make a claim? thats having your cake and eating it. either you want the policy or not.Why 'if it was post Jan 2005'? My PPI through Connells and Allianz was from 2003. What difference does that make if I choose to make a complaint and a claim?0 -
Why 'if it was post Jan 2005'? My PPI through Connells and Allianz was from 2003. What difference does that make if I choose to make a complaint and a claim?
Because you make a complaint that the PPI was missold in some way, you do not 'claim it back' in the sense that you can just have a refund if you ask for one.
And pre 2005 because a lot of companies/brokers weren't regulated then, so can dismiss your complaint straightaway if they like.Non me fac calcitrare tuum culi0 -
Why 'if it was post Jan 2005'? My PPI through Connells and Allianz was from 2003. What difference does that make if I choose to make a complaint and a claim?
It wont make any difference to a claim because that is why you buy insurance. If you need make a claim the date is irrelevant. Although it does seem strange that you want to make a claim and complaint at the same time.
As mentioned above, most mortgage brokers did not become regulated for insurance until January 2005 and were not members of the GISC prior to that. So, they dont have to consider pre regulation complaints.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
The mortgage is up for renewal and we have a meeting with Connells as part of the service and it's got me thinking on this again...
We were sold life and sickness cover with L & G, PLUS the mortgage PPI cover with Connells/Wessex (whatever they're calling themselves these days).
Surely these combined are the same thing? Is there any benefit in having both sets of cover or are they essentially the same thing? If they are then surely that is a miss-selling?0 -
Unless you're immortal, you don't have a complaint for life cover.
If the mortgage PPI covered you for unemployment, then there is no overlap, so no, no complaint there.Non me fac calcitrare tuum culi0 -
this will be life insurance and critical illness, it will pay off the mortgage if you do or have a critical illness.We were sold life and sickness cover with L & G,
this will be to cover for accident, sickness or redundancy which provides a monthly benefit if you not working.PLUS the mortgage PPI cover with Connells/Wessex
no they are not, for reasons given above.
Surely these combined are the same thing?
You also said these were taken out in 2003 which is pre-regulation and doesnt come under FOS jurisdiction. You wont get your money back. There is also nothing wrong with protecting your mortgage and is considered good advice.
Dont muddle mortgage protection with other types of policies which are often mis-sold.0 -
Thanks for clearing that up (I think it was another poster who was pre-2005, mine was taken out in 2008).
I had muddled them up, I had always intended to keep the protection but wasn't sure if I'd been talked in to over protecting - but now that all makes sense.
Thanks for the prompt response.0
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