Carphone Warehouse Delivery Problem

fattyrae1 · 2 January 2009 at 3:59PM

I ordered a phone online at CW to be delivered to the store. I have phoned the customer care line and they assure me it was delivered to the store on Dec 30th. The store itself, though, say it is still not in. I am getting no help from anyone - any ideas on what to do now?

robredz · 2 January 2009 at 4:33PM

have they flogged it to someone else?

fattyrae1 · 2 January 2009 at 4:43PM

robredz wrote: »

have they flogged it to someone else?

Good point! :mad:

TREVORCOLMAN · 2 January 2009 at 6:32PM

Is this the same phone that you posted on a different string?

fattyrae1 · 2 January 2009 at 9:12PM

TREVORCOLMAN wrote: »

Is this the same phone that you posted on a different string?

Yep. The woman from the store told me this afternoon that it is with the 'consolidation team'? I think that is what she said. She had no idea what it was and no one on the helpdesk knows. Helpdesk is saying it has all gone through and is out for delivery and the store says it had not been closed yet. Any ideas?

I should have posted it on the same thread shouldn't i...?:o

Carphone Warehouse Delivery Problem

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