Credit card repayments frozen - now have late payments on credit score

Lala1 · 25 April 2018 at 12:25PM

Just under 5.5yrs ago I lost my job and spoke to HSBC who agreed to allow me to freeze my credit card repayments for four months. They also froze interest.
My debt didn't increase and stayed the same until I got myself back on my feet.
Once I did, I made a lump sum payment the equivalent of around 6 months worth of repayments so I was back on track.
Although I appreciate they did this for me, my credit report states I missed 4 payments. Technically I understand why this was done, but also, as they froze the repayments entirely, I only missed 1 full payment, and didn't miss 4 payments continuously.

I realise I'm desperately trying to cling to straws, but is there any way I can ask HSBC to adjust this to reflect 1 missed repayment and keep the other 3 at a 'current' payment status?

[Deleted User] · 25 April 2018 at 12:28PM

Well really the markers should be changed to AP markers, as technically that's what happened.

Lala1 · 25 April 2018 at 12:37PM

Thanks Gary,

We're planning on applying for a mortgage so were unsure if we should
1) wait until January when all black marks have gone
2) Apply
3) Ask for the AP to be added instead of '1, 2', 3, 4'

I don't suppose an AP 'looks better' than late payments?

stevenhp1987 · 25 April 2018 at 1:53PM

Lala1 wrote: »

Thanks Gary,

We're planning on applying for a mortgage so were unsure if we should
1) wait until January when all black marks have gone
2) Apply
3) Ask for the AP to be added instead of '1, 2', 3, 4'

I don't suppose an AP 'looks better' than late payments?

It's still a negative but I'd hazard it is marginally better yes.

Candyapple · 25 April 2018 at 5:46PM

Wait until Jan when the markers have all gone.

Credit card repayments frozen - now have late payments on credit score

Comments

Categories

Get our FREE Weekly email full of deals & guides - and it’s spam-free