MSE News: Vodafone ups call costs for PAYG customers

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Former_MSE_Helen
Former_MSE_Helen Posts: 2,382 Forumite
in Mobiles
"From today Vodafone PAYG customers will be charged per minute for calls, rather than per second..."
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Vodafone ups call costs for PAYG customers

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Comments

  • DonnySaver
    DonnySaver Posts: 563 Forumite
    Name Dropper First Anniversary First Post
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    Goodbye Vodafone!

    Hello GiffGaff !
  • ashleyriot
    ashleyriot Posts: 89 Forumite
    First Anniversary Combo Breaker Debt-free and Proud!
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    Vodafone says the change means customers will "always know exactly how many minutes you have left".

    As opposed to knowing how many seconds you had left?

    This is still far too complex - round it to the nearest hour so that it's much easier...
  • Cisco001
    Cisco001 Posts: 4,019 Forumite
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    Who cares?
    There are lots of other cheaper provider.
  • gjchester
    gjchester Posts: 5,741 Forumite
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    Cisco001 wrote: »
    There are lots of other cheaper provider.

    Maybe today but some things got to go up to cover the potential profit loss due to EU roaming costs.

    All providers have to implement the cuts to EU roaming costs so I'd expect all networks will start these type of moves to retain their profit margin for shareholders.
  • Orrin
    Orrin Posts: 448 Forumite
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    Vodafone have PAYG customers?
  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
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    Orrin wrote: »
    Vodafone have PAYG customers?

    8 million of them.
  • happy_to_be_here
    happy_to_be_here Posts: 64 Forumite
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    I'll be completely honest, the only reason I'm still with them after years of incompetence from them is my own laziness :/
    Going to have to make a change asap!
  • Orrin
    Orrin Posts: 448 Forumite
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    ZhugeEX wrote: »
    8 million of them.
    A fool and his money, etc.
  • web_deb
    web_deb Posts: 1 Newbie
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    This explains why we have been unable to top up our phones with the Freedom Freebies package ( we have 3 phones on Vodafone) none have been able to top up with a freedom freebie either online or be phoning their number, 'service temporarily unavailable' this has been going on for about 3 weeks now. Time to look for a new provider.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
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    Hi web deb,

    Sorry to see this.

    If you still need some help could you email me with your details via the link in our profile here?

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me could you also quote the code WRT135 - MSE in the subject line?

    Once sent you'll receive an automated reply with a reference number. Could you update the thread with this and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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