Cashback when changing tariff with same provider

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coopsxx
coopsxx Posts: 23 Forumite
First Anniversary Combo Breaker
in Energy
Hello,

will i receive the cashback bonus if i change my tariff with EDF to a new one?? or do i have to be a totally new customer.

Using the cheap tariff club system wanting to change from:


Online Saver Sep18

to

Easy Online Exclusive Sep19

Comments

  • macman
    macman Posts: 53,098 Forumite
    Name Dropper First Post First Anniversary
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    No, because there is no incentive for the supplier to pay cashback to an existing customer.
    No free lunch, and no free laptop ;)
  • [Deleted User]
    [Deleted User] Posts: 1,655 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
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    @coopsxx
    If you have set up your details correctly and the Cheap Energy Club says that you will get the cashback then you probably will get it.
    I have in the past with E.ON but it is down to the energy provider at the end of the day.
  • Skools_Out
    Skools_Out Posts: 258 Forumite
    First Anniversary Combo Breaker First Post
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    Just to confirm what gsmlnx says.
    If you have input the correct details to the CEC (or any other comparison site) and the comparison site allows you to still switch/transfer via them, then you will receive any cashback the comparison site indicates. :)

    If cashback is not available, it will becuse the comparison site will not be paid by the supplier. Therefore the comparison site will not allow you to switch/transfer via themselves. (since they won't get any payment for getting involved)
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