BT Charges for Email

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DonnaLC
DonnaLC Posts: 1 Newbie
in Broadband & internet access
I've just changed my broadband provider from BT to Vodafone, and I've received an email from BT saying I will now have to start paying £5 per month to keep my email address with them. Has anyone else experienced this and is there any way to overcome this? If I have to continue to pay for it, I lose out on a chunk of the saving I'm making :(

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Yes that's normal you don't own the email .
    BT and other ISPs give it free when in contract .
  • macman
    macman Posts: 53,098 Forumite
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    Just switch to a free ISP-independent address such as GMail.
    No free lunch, and no free laptop ;)
  • matelodave
    matelodave Posts: 8,612 Forumite
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    If you want to retain a BT e-mail address you'll have to pay for it.

    The alternative is to get an G-Mail, Hotmail, Yahoo or other non-tied account and then you can swap ISP's whenever you like.

    I did it 20 years ago and have had lots of different ISPs but my Hotmail account has always stayed the same - it's can also be easier to use when abroad
    Never under estimate the power of stupid people in large numbers
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