Can they ask for evidence of name change

SandyAKG · 15 August 2019 at 2:36PM

I am applying for ppi on my egg card but they are asking for a certified copy of my wedding certificate. I cannot afford to get this done. It seems descrimatory to ask this, they can verify my identity using my ni number. My cards didn't need this to change my name on the account.

MovingForwards · 15 August 2019 at 2:54PM

Yes, they can and do ask for proof of name change. How are they expected to know it is actually you?

They can't use your NI number as HMRC won't release info to them.

Certified copy ie a photocopy done by a solicitor/lawyer costs £5.

[Deleted User] · 15 August 2019 at 2:59PM

SandyAKG wrote: »

I am applying for ppi on my egg card but they are asking for a certified copy of my wedding certificate. I cannot afford to get this done.

Well, you have left 14 days to find that £5...

SonOf · 15 August 2019 at 3:26PM

It seems descrimatory to ask this, they can verify my identity using my ni number.

How would they get your identity from your NI number?
How do they know that the NI number belongs to you?

It seems descrimatory to ask this

How is it discriminatory to ask you for proof of your name and name change?

My cards didn't need this to change my name on the account.

Were you the account holder or the additional card holder?

Normally, providers ask for a copy or original marriage certificate to change a name.

-taff · 15 August 2019 at 5:29PM

I could tell them I'm you...that's why.

Can they ask for evidence of name change

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