Boston Duvet & Pillow Company

Since my first order with boston duvet and pillows the quality has suffered. They at first sold high quality product either overstock or slight seconds however they are now selling rubbish.
I got 10 days ago 4 luxury cotton cover pillows reduced from £17 however they had very little filling, they went as flat as a pancake on first night sleeping!
The response I got from Boston was “ The pillows you purchased are designed to create a value product with a more luxurious touch, hence the cotton cover but also the small price tag for the pair. After checking they seem relatively normal for a product of this value. We do understand customers will prefer higher or lower levels of filling”
So I can only say they feel good but are not fit for purpose, things have changed with the company and they say you get what you pay for not a luxury bargain but flat cheap pillows with a nice cotton cover and if you don’t like it the company say pay more, and don’t expect luxury despite our advertised description. After haggling they offered a goodwill refund if I post them back, so after checking with delivery I would only loose £12 to get flat pillows. lets say i would never recommend them again as i have in the past.