Sports Direct Credit Note Expiry in US Date Format

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  • 2017_M.S.E
    2017_M.S.E Posts: 14 Forumite
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    I should add that I never received a response from writing an official complaint letter in the end
  • MothballsWallet
    MothballsWallet Posts: 15,852 Forumite
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    Probably because Mike Ashley can't pay decent money and therefore hire people who can read and write letters :whistle:

    But that's just my opinion, take it for what it's worth.
  • powerful_Rogue
    powerful_Rogue Posts: 7,520 Forumite
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    MothballsWallet wrote: »
    Probably because Mike Ashley can't pay decent money and therefore hire people who can read and write letters :whistle:

    But that's just my opinion, take it for what it's worth.

    Bit harsh.
  • pmduk
    pmduk Posts: 10,655 Forumite
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    2017_M.S.E wrote: »

    One final bit of advice I have noticed is that if no case number is quoted in any responses from Sports Direct, then they will not help you, or pass the details of your conversation onto anyone else so you have to start the process with someone else there again!

    That applies with most automated customer service Departments. It's always in your interest to keep using the same case number
  • 2017_M.S.E
    2017_M.S.E Posts: 14 Forumite
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    pmduk wrote: »
    That applies with most automated customer service Departments. It's always in your interest to keep using the same case number

    Absolutely. And SD would tell me they were looking into my issue, but would then ignore me when I requested a case number!
  • pink2006
    pink2006 Posts: 15 Forumite
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    edited 30 October 2017 at 8:48PM
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    I have a credit note with the date 02/11/2017 (which is still valid) and they tried to tell me it's expired already! Unbelievable! :mad:

    I'm going to try and email them like 2017_M.S.E did and see what happens!
  • 2017_M.S.E
    2017_M.S.E Posts: 14 Forumite
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    pink2006 wrote: »
    I have a credit note with the date 02/11/2017 (which is still valid) and they tried to tell me it's expired already! Unbelievable! :mad:

    I'm going to try and email them like 2017_M.S.E did and see what happens!

    Oh dear, knew this would affect a few people. Hope you managed to get this sorted with Sports Direct!
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