Do I need a mobile phone to make an online transaction?

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  • 2ilent8cho
    2ilent8cho Posts: 97 Forumite
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    passinghamt wrote: »
    To repeat, what do people do if they have no mobile phone signal?
    .


    https://ee.co.uk/help/help-new/general/signal-box/improve-your-signal-at-home-using-signal-box

    They would get one of these? Which plugs into the broadband they are using to make this online transaction.

    or

    change to a network that has signal where they live.
  • jimbo26
    jimbo26 Posts: 954 Forumite
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    It isn't an industry wide problem, just an issue with your bank. If they can't resolve this to your satisfaction then you should look at moving to a bank that will accommodate your needs
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
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    edited 6 July 2018 at 2:33PM
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    passinghamt wrote: »
    My bank has told me it will insist that I receive an SMS message on my mobile when I make an online transaction with their credit or debit card. They claim this is down to new industry-wide regulations and they cannot support any other method.


    There is no reason the SMS cannot be sent you your landline.


    It's just a code you enter and your landline will read the mesasge to you.


    Of course they could refuse to have your landline as a mobile number.


    If they cared about security they would send the message to your banking app on your phone anyway.


    Halifax does this with me and the landline is fine for recieving messages. The OH gets a message to the landline to when loggin in on C1.


    And yes it is discriminatory. But it is legally discriminatory. You have no right to be able to make online transactions.
  • takman
    takman Posts: 3,876 Forumite
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    passinghamt wrote: »
    To repeat, what do people do if they have no mobile phone signal?

    The industry need to provide an additional solution that does not reply on mobile phones. For instance, many banks in the UK provide personal card readers that require the users pin to be entered and then display a verification number. That would be a good solution, not relying on mobile devices that are prone to many different security problems and signal failures.

    I wonder how many people who make purchases online have no mobile phone (not even one they keep for emergencies) and no landline (which can receive text messages as stated above)?.

    I can't imagine many it would be many people at all.
  • passinghamt
    passinghamt Posts: 17 Forumite
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    I've seen statistics saying 95% of households (not necessarily people) own mobiles.

    If text to landlines works I have no problem with that as an option.
  • Tom99
    Tom99 Posts: 5,371 Forumite
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    Could a virtual phone number be used?
  • eDicky
    eDicky Posts: 6,588 Forumite
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    Tom99 wrote: »
    Could a virtual phone number be used?
    What system or provider do you have in mind?
    Evolution, not revolution
  • Tom99
    Tom99 Posts: 5,371 Forumite
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    eDicky wrote: »
    What system or provider do you have in mind?


    [FONT=Verdana, sans-serif]No particular one. I remember trying one when activating Whatsapp on a tablet with no sim card.[/FONT]
  • bris
    bris Posts: 10,548 Forumite
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    Change banks, their bank their rules.


    I do most of my shopping online and have never had to verify the transactions via mobile phone.
  • maisie_cat
    maisie_cat Posts: 2,073 Forumite
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    I think it's a new thing and I can see it being a problem because 8% of the UK has no signal at all
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