Metro Inn, Walsall

Hi Everyone. I hope you can help me. This story is a little long-winded. I'll try to be clear as I can.

On 08/11/2017 I received a letter from ZZPS about an alleged parking offence (PCN), which took place on 25/07/2017. ZZPS is obviously the debt collection company. I have not received any other correspondence before this letter, no NTK.

I responded to them by email, as the vehicle in question was registered at the wrong address.

Your Client: Civil Enforcement Ltd
PCN: xxxxxxxxxxxxx
Vehicle: xxxxxxxxxxx
Location: Metro Inn, Birmingham Road, Walsall, WS5 3AB
Issue Date: 27/07/2017
Dear Sir/Madam,

I refer to your Parking Charge Notice (“PCN”) Ref. xxxxxxxxxxxxx

I confirm that at the time of this alleged incident, I was the vehicle’s keeper for the purpose of the corresponding definition under Schedule 4 of the Protection of Freedoms Act 2012 (“POFA 2012”).

I Must also inform you that you must write to me at a different address; I no longer live at xxxxxxxxxxxxxxxx. Further correspondence should be sent to:-
xxxxxxxxxxxxxxxxxxxxxxxxxxx

Further:
I received no Notice to Keeper at all and have no information about the issue.
I require ZZPS to supply all photos and copies of all correspondence to me at xxxxxxxxxxxxxxxxxxxx

Shortly after this email, I received a letter stating that their computer records have now been updated and further correspondence will be sent to the correct address. They said that their client has the photos and I would not be getting any copies unless of litigation .

This matter has now been passed along to QDR solicitors (Quantum Debt Recovery??) who has raised the outstanding balance and is threatening a CCJ.

I am wondering how to respond to this matter. Can anyone advise me? I have read the MSE newbies thread, but template letters advise what to do before a solicitor gets involved. I wondered about using this template:

Dear {name of IPC member - only IPC members for this version!!!}

Re PCN number:

I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

1. Who is the party that contracted with your company and are they the landowner?
2. Is your charge based on damages for breach of contract? Answer yes or no.
3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
4. Please provide all photographs taken of this vehicle.
5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

Do not send debt collector letters and do not add any costs, which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, as seems likely based on my research) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

Yours faithfully,