Economy Seven Energy reviews: Give your feedback

I noticed my Fischer Energy DD had disappeared and a new one for Foxglove Energy appeared. I took great pleasure in cancelling it before they called on it!

E7E changed my DD to what I consider an acceptable and fair level, based on my energy usage projections that are reasonable accurate.

THEN, I receive new email increasing the tariffs BUT would you believe, the gas has gone up 35% !!!!

My spradsheet tells me that this adds 20% to my annual bill of around £1k .which brings their tariff into the range of BG an Npower.

I advised and practiced caution when this debacle began but I am concluding that it must be a planned suicide.

chancery_lane wrote: »

The economyseven.co.uk/Terms-and-conditions say:

7.3 Paying by direct debit means:

Your monthly standard direct debit amount will be fixed based on the amount of energy we think you’ll use each year of your contract divided by 12.

So suggest to all to write a complaint as the hike is a clear breach of terms and conditions using the template on citizens advice.

You need to be careful when electing to quote only part of a term that you do not take that out of context.

Here is the full term on which you suggest to all to write a complaint as the hike is a clear breach of terms and conditions

7.3 Paying by direct debit means:

Your monthly standard direct debit amount will be fixed based on the amount of energy we think you’ll use each year of your contract divided by 12. We can increase the standard direct debit amount if necessary to cover your consumption.
We aim to review your standard direct debit where necessary, to make sure you are paying enough to cover the energy you use, or offer to reduce your standard direct debit if it’s too high.
We may not reduce your standard direct debit payments unless we have up-to-date meter readings for your account.

Also

7.2

You must keep your account in credit by paying for the supply in advance.
You agree to contact us before the direct debit is taken from your bank account if you believe your bill is incorrect.
We will carry any debit or credit balance forward to the next month’s bill.
You must give us an up-to-date meter reading at least every 30 days.

https://economyseven.co.uk/Terms-and-conditions.aspx

You are spot on Ecclebrick.
You really have to develop your own spreadsheet to keep abreast of what is happening.

A further aspect I have picked up is an issue if you have an economy 7 duel tariff meter. A few years back, you generally had to consume >25% night usage to gain a price advantage over a single rate meter.
I noticed now that you commonly have to consume at least 45% to achieve this, and if you cannot, you are better off on the single rate tariff. Some suppliers allow you to combine the day and night usage readings to negate this, quite significant, effect.
Unfortunately you need your own spreadsheet or use simultaneous equations to work this out as, clearly, the energy club calculator cannot make such distinctions.

Missing link from above ... Sorry ..