item posted after INR case opened

I bought something for an occasion (as a present) and it hasn't shown up by the "estimated delivery" date. A few days later it was too late for the occasion as well. So I opened "item not received" case asking for a refund. A couple of days later the seller posted the item which has now arrived to Argos, and I haven't collected it yet as I have no use for it.

Do I have a chance to get a refund? If so, how do I proceed?

Comments

  • forgotmyname
    forgotmyname Posts: 32,549 Forumite
    First Anniversary Name Dropper First Post
    Give ebay a ring, if you just ignore it the seller may show tracking to argos and say you need to pick it up.

    Ignoring it may take a while for argos to return it to the seller. Best to ring them.

    I once had a seller post the items after i had received the refund. It was xmas time so i did not open the case for a couple of weeks giving them time and still no goods. Then i get a refund and soon after they posted it in a flimsy bin liner.
    Censorship Reigns Supreme in Troll City...

This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.1K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.6K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 607.8K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards