We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

item posted after INR case opened

I bought something for an occasion (as a present) and it hasn't shown up by the "estimated delivery" date. A few days later it was too late for the occasion as well. So I opened "item not received" case asking for a refund. A couple of days later the seller posted the item which has now arrived to Argos, and I haven't collected it yet as I have no use for it.

Do I have a chance to get a refund? If so, how do I proceed?

Comments

  • forgotmyname
    forgotmyname Posts: 33,028 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Give ebay a ring, if you just ignore it the seller may show tracking to argos and say you need to pick it up.

    Ignoring it may take a while for argos to return it to the seller. Best to ring them.

    I once had a seller post the items after i had received the refund. It was xmas time so i did not open the case for a couple of weeks giving them time and still no goods. Then i get a refund and soon after they posted it in a flimsy bin liner.
    Censorship Reigns Supreme in Troll City...

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.