NatWest £125 switch incentive

fuzzgun19 wrote: »

Am I right in thinking you can open this account online but have to upload photo ID to get the account?

If yes, what happens if you dont have any photo ID?

See my post #1034

I don't have digital ID and made an appointment to take paper ID into a branch. No photo required and I provided my signature at the branch.

All the above and no one has yet to receive their £125! I can just imagine the fun and games to be had.

We had a comparatively uneventful process. My application & transfer went through smooth as silk (natch) with no need to upload docs.

When "my wife" applied, the application got so far then bombed out unexpectedly. "She" then re-applied and the same thing seemed to happen. "She" got requests to upload docs which was done and the account is now open and conditions fulfilled. Meanwhile one of the aborted applications is still requesting IDs upload ...

tempus_fugit wrote: »

Hmm, mine haven't arrived either and they were requested on the 29th.

My card reader took over two weeks to arrive, in fact I'd forgotten about it as I used my Nationwide card reader.

CS are very nice but the number of texts I have received about the account opening process is ridiculous. Now I'm getting reminders of a deadline to upload documents to digidocs or my application will expire.

Only I've been using my account for two weeks! Its open. Last text arrived 3.35am and woke me up:mad: emails also received and then I noticed the customer number is someone else's!:T hope this other customer isn't getting my messages and also gets informed about uploading their info in time.

ValiantSon wrote: »

I believe NatWest are diversifying into party planning and have purchased several breweries in anticipation of the launch of this new venture.

I like it, I like it!!
I'm not sure that they are qualified for a brewery - that requires a lot of forward planning, especially for a party ! They may or may not be able to check the identity docs! issue invitations by text or do other mundane things!
Hopefully handing out the welcome gift will be achieved without hassle??
_party_

I'm finally up and running with NatWest. I got the usual stream of e-mails and dribs and drabs of information, but the stumbling block was getting access to the website and app.

It took four calls and a visit to the branch to finally get that sorted. I sat in the branch for over half an hour, most of which was the branch assistant sitting on hold to NatWest customer services. It took four people during that visit to resolve whatever the issue was.

I'm planning on paying in the £1,500 at the last minute and whipping it back out again pronto. As soon as I get the £125 I'm off. With no feeling of guilt after what a disaster the whole process has been. (And not just for me.)

Oh, of course I'm now waiting for a card reader.