Booking.com reneging on compensation promise

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Anniebegley16
Anniebegley16 Posts: 1 Newbie
in Overseas holidays & travel planning
We were scammed on a villa and booking.com offered compensation of €3,091 for deposit, additional villa cost and transport costs. I accepted their offer on 10 sept and they have now come back refusing to pay it all and want to pay €700 less. I think I’ve created a contract (offer and acceptance) in writing. Can they just change their mind?

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  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Name Dropper First Post First Anniversary
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    We do not have enough information to make a considered decision.
    Is Booking.com registered in UK and liable under English law or under a foreign country?
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