MMD Should I keep my ticket refund?

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  • EssexHebridean
    EssexHebridean Posts: 21,372 Forumite
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    The phrase "I travel during my own time" provides the answer here.
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  • tain
    tain Posts: 711 Forumite
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    The last time this was the MMD I had the exact same situation at my work. I was up front with them about it, and they said they didn't have any easy way of accepting the refund without it costing them over the price of the ticket in administration costs, so I should just keep it.

    I think I heard something like it costing most Finance departments £30-40 to process an invoice. I would be hugely surprised if a delay repay came anywhere near that cost.
  • Reue
    Reue Posts: 569 Forumite
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    I once had a hotel stay refunded because the place was so noisy. As my employer had paid for the hotel the refund went back to them :(
  • k3lvc
    k3lvc Posts: 4,174 Forumite
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    EssexHebridean wrote: »
    The phrase "I travel during my own time" provides the answer here.


    But presumably if it's a journey into work at some point it becomes the companies time
  • TBagpuss
    TBagpuss Posts: 11,204 Forumite
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    k3lvc wrote: »
    But presumably if it's a journey into work at some point it becomes the companies time

    It depends. Lots of employees would be expected to make up time if they're late, or alternatively are responsible for managing their own time and workload, in which case they still need to get the same work done regardless of whether they were delayed getting in, so will likely end up working through lunch or other breaks, or making time up elsewhere, even if it isn't formally documented.

    My view would be that it is likely to be reasonable to keep the refund or compensation but that you should check with your employer if you are concerned, so everything is above board. I'd be surprised if they wanted it refunded, it's you who were inconvenienced and it would be a hassle to process.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • StatusRed
    StatusRed Posts: 22 Forumite
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    I would say that you're the one who was inconvenienced in the form of your own time being wasted, so therefore it's morally fine for you to keep the refund.
  • happyc84
    happyc84 Posts: 324 Forumite
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    i would claim back, it's your time. If you are paid to travel that's different,
    Claimed back 3 train journeys in Dec.
  • stragglebod
    stragglebod Posts: 1,324 Forumite
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    You should do whatever your contract of employment says you should do.
  • martindow
    martindow Posts: 10,218 Forumite
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    tain wrote: »

    I think I heard something like it costing most Finance departments £30-40 to process an invoice. I would be hugely surprised if a delay repay came anywhere near that cost.
    I always find these figures for the cost of large businesses doing something to be very dubious. The office staff are already employed and unless it takes hours to do the figure is nonsense. I think the reason is more to do with disinclination than finance.

    Still your gain and maybe you get brownie points for offering to repay.
  • billco
    billco Posts: 91 Forumite
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    Don't think your employer would really care much tbh.
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