Big bill gas and electric

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shaunhouse
shaunhouse Posts: 105 Forumite
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in Energy
Just had a bill for £280 gas and electric for one month after moving to a new house from british gas.

As soon as we moved in on 18th November, I did a uswitch to British gas fixed tariff which predicted £1400 per year with over exaggerated usage figures used.

The fix still isn't in place despite numerous contacts with uswitch who keep saying British gas have a backlog to go through and have escalated it.

There is no way we have used 280 of gas electric in one month regardless of being on the variable tariff.
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  • Robin9
    Robin9 Posts: 12,106 Forumite
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    Is the bill based on Actual readings and do you agree with the opening reading as you gave to your present supplier ?
    Never pay on an estimated bill
  • shaunhouse
    shaunhouse Posts: 105 Forumite
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    I never gave a reading to the supplier. This is the first contact I've had from them.
  • Robin9
    Robin9 Posts: 12,106 Forumite
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    shaunhouse wrote: »
    I never gave a reading to the supplier. This is the first contact I've had from them.


    Oh dear

    What about the last reading shown on your bill - Actual or Estimated
    Never pay on an estimated bill
  • CommitedToChange
    CommitedToChange Posts: 1,325 Forumite
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    You did take meter readings when you first moved in? Preferably with photos.

    Guessing this bill is an estimate on the old tariff.
  • matelodave
    matelodave Posts: 8,609 Forumite
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    If you didn't give an initial reading how have they manged to produce a bill.

    I hope & trust that you do still have your initial readings and some evidence of when they were taken.

    Have you got the readings that you gave to the original supplier - you did register with the original supplier didn't you and give them your readings. If you didn't then it's possible that you've slipped through because you didn't have an a acount to transfer and you could be paying for the previous tenant/owner energy especially if they didn't give a reading when they left.
    Never under estimate the power of stupid people in large numbers
  • shaunhouse
    shaunhouse Posts: 105 Forumite
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    edited 4 January 2018 at 9:34PM
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    The property has a smart meter so readings have been taken from there. I cannot understand the amount billed we've been using around £6 per day combined on the variable tariff.
  • Robin9
    Robin9 Posts: 12,106 Forumite
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    Just because the meter looks like a smart meter doesnt mean it sends readings back. This would only be the case if say they were installed by Eon and the supply has always been with Eon.

    On your bill are readings Estimated or Actual ?
    Im
    Never pay on an estimated bill
  • ajbell
    ajbell Posts: 1,151 Forumite
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    It is quite possible to use that in december. Do you have actual usage (units or kwh). You should be able to get these figures from your smart meter or bill.
    4kWp, South facing, 16 x phono solar panels, Solis inverter, Lincolnshire.
  • shaunhouse
    shaunhouse Posts: 105 Forumite
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    It's a British gas smart meter and supply was and is with British gas.

    It has a mixture of estimate and smart meter readings.
  • Robin9
    Robin9 Posts: 12,106 Forumite
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    shaunhouse wrote: »
    It's a British gas smart meter and supply was and is with British gas.

    It has a mixture of estimate and smart meter readings.

    Which readings are estimated ?
    Never pay on an estimated bill
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