caller id on landlines

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  • darren72
    darren72 Posts: 1,288 Forumite
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    I've been with Virgin Media for around 18 months. They have never charged me - They have it as a free add-on (but I think you need to request it) as their website shows it as a chargeable extra.
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
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    edited 12 July 2018 at 12:11AM
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    darren72 wrote: »
    I've been with Virgin Media for around 18 months. They have never charged me - They have it as a free add-on (but I think you need to request it) as their website shows it as a chargeable extra.

    I doubt you get it free if they have a set charge. Perhaps certain packages have it included.
    I have found any extra we have had they charged for. We had call barring without asking for it and were charged. We had to ask them to remove it. Charging for caller id is ridiculous considering you get it free on mobile phones. And they wonder why so many abandon their landlines.
  • darren72
    darren72 Posts: 1,288 Forumite
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    donnajunkie wrote: »
    I doubt you get it free if they have a set charge. Perhaps certain packages have it included.
    I have found any extra we have had they charged for. We had call barring without asking for it and were charged. We had to ask them to remove it. Charging for caller id is ridiculous considering you get it free on mobile phones. And they wonder why so many abandon their landlines.

    Definitely completely free. Never charged on any of the bills (and I check them carefully each month).
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