Transferring landline telephone number from Virgin Media to Sky

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dogfonos
dogfonos Posts: 76 Forumite
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in Broadband & internet access
Has anybody successfully transferred their existing landline telephone number from Virgin Media to Sky (or to any other provider that uses the OpenReach network)? I'd be grateful for any tips, thanks.
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  • jb66
    jb66 Posts: 1,705 Forumite
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    Talktalk and EE said they couldnt do it, BT said they could so moved to BT
  • dogfonos
    dogfonos Posts: 76 Forumite
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    jb66 wrote: »
    Talktalk and EE said they couldnt do it, BT said they could so moved to BT

    And did BT successfully transfer your landline 'phone number?

    Did you have to contact Virgin Media about transferring the 'phone number?
  • jb66
    jb66 Posts: 1,705 Forumite
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    Bt gave me a date of the number port, so I asked virgin to disconnect my BB and TV 2 days after just incase something went wrong
  • bubblegun
    bubblegun Posts: 210 Forumite
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    dogfonos wrote: »
    Has anybody successfully transferred their existing landline telephone number from Virgin Media to Sky (or to any other provider that uses the OpenReach network)? I'd be grateful for any tips, thanks.

    Sky did it, no problems.
    Took about 2 weeks which seems to be standard for number ports.
    Sky can port numbers from almost anyone.

    It will cancel the virgin phoneline but not TV or broadband.
  • dogfonos
    dogfonos Posts: 76 Forumite
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    Thanks for the info, most helpful.

    Sky told me I could keep my current landline 'phone number so I bit the bullet yesterday and signed up. Engineer booked to install/re-instate OpenReach line/master socket next week - that's swift service.

    Glad I read your posts first because, as you suggest, it's very important not to cancel (or arrange cancellation of) the contract with the 'outgoing' service provider until the 'phone line has switched otherwise the new provider may not be able to port the customer's existing 'phone number.

    I'll cancel broadband (the only other service I have with VM) when Sky broadband is established. Thanks again.
  • tinas
    tinas Posts: 36 Forumite
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    I had no problems. Sky managed the whole thing for me about a month ago.

    I had the virgin contract run 2 weeks past the sky installation but didn't need it. The phone engineer came round and sorted the lines out, then tested the line and let me see that the line was on the right number before he left.
  • JB162
    JB162 Posts: 47 Forumite
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    Any telephone provider thats regulated with OFCOM can port numbers.

    8 working days is the timeframe.

    So BT, Sky, EE, Talk Talk anyone in fact can port to and from Virgin.

    As previous posts advise it only goes through if the line your porting from is still active.
  • dogfonos
    dogfonos Posts: 76 Forumite
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    JB162 wrote: »
    Any telephone provider thats regulated with OFCOM can port numbers.

    8 working days is the timeframe.

    So BT, Sky, EE, Talk Talk anyone in fact can port to and from Virgin.

    As previous posts advise it only goes through if the line your porting from is still active.

    Does that mean I'll be able to transfer my 'phone number again next year if I switch ISP back to Virgin Media?
  • JB162
    JB162 Posts: 47 Forumite
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    dogfonos wrote: »
    Does that mean I'll be able to transfer my 'phone number again next year if I switch ISP back to Virgin Media?

    Yep! you can port your number anytime you want!
  • K-J_J
    K-J_J Posts: 2 Newbie
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    Has anyone tried to do it to Vodafone? Have been told by Virgin Media several times that there is no problems moving my land line to vodafone however depending on who you speak to they say that you can and then that you cant. I am quite surprised that Vodafone says you cant and Virgin media the opposite. It is an old bt number so I cant see why it wouldn't be possible. Any advice?
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