IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including QR codes, number plates and reference numbers.

Appeal site wont acept my VRN

Options
135

Comments

  • signomi
    signomi Posts: 21 Forumite
    Options
    The WEB site will let me pay the ticket but not appeal perhaps the appeal site doesn't like the reference number and VRN , I can't put any VRN in the site just states:
    "Please re-enter the correct Vehicle Registration Mark. The information currently given is not correct - please re-enter with the correct information in order for your appeal to be logged and processed."
  • signomi
    signomi Posts: 21 Forumite
    Options
    I'll keep you posted.
  • kryten3000
    kryten3000 Posts: 159 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Options
    All numbers no letters is a Guernsey plate.
    Jersey plates start with a J followed by numbers.
  • signomi
    signomi Posts: 21 Forumite
    Options
    Coupon-mad wrote: »
    OK, so come back & tell us what happens when Steve C investigates this one.

    I received a PM from Steve C yesterday to which I replied today I got a bounce back stating that he was on leave today but he still mailed euro car parks and HEY PRESTO I can now log onto the appeal site, the only difference was that previously I was loging on through 4G on my phone but I had broadband installed today and am now using that??
  • signomi
    signomi Posts: 21 Forumite
    Options
    Today I received an Email from: dataprotection@eurocarparks.com with a PDF attachment.
    Is this normal behaviour?
  • KeithP
    KeithP Posts: 37,653 Forumite
    Name Dropper First Post First Anniversary
    Options
    signomi wrote: »
    Today I received an Email from: dataprotection@eurocarparks.com with a PDF attachment.
    Is this normal behaviour?

    It might help if you told us what the pdf is about.
  • signomi
    signomi Posts: 21 Forumite
    Options
    Here is the contents of the PDF:

    "We are in receipt of your correspondence regarding your PCN. Please be advised you will be contacted separately
    regarding the appeal proper.
    Your correspondence makes reference to Section 10 of the Data Protection Act 1998; specifically where you
    believe you retain the authority to remove consent to process data. In regards this matter we do not uphold your
    request on the basis that it does not fulfil the remit as outlined by the Information Commissioners Office
    guidelines relating to Section 10. We would therefore refer you to the information provided on the website of the
    ICO and the UK Government as below;
    https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/damage-or-distress/
    https://www.legislation.gov.uk/ukpga/1998/29/section/10
    If you require any additional information please contact the ECP Data Protection & Compliance Department
    quoting the above reference either via mail or email at the below address.
    dataprotection@eurocarparks.com
    Thank you.
    ECP Data protection and Compliance"
  • KeithP
    KeithP Posts: 37,653 Forumite
    Name Dropper First Post First Anniversary
    Options
    Perfectly normal.

    You sent them a DPA Section 10 notice. They responded.

    File it.
  • signomi
    signomi Posts: 21 Forumite
    Options
    Thank you.
  • signomi
    signomi Posts: 21 Forumite
    Options
    Today I received a 'final notification letter' in the post demanding £85.
    I take it that this is usual.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608.1K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 248K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards