DPF Hell Van On Finance

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Hi All new to forum and DPF filters, I have a van on finance I bought in April 17 it has been back to the garage around 8 times for a DPF regen which they have now said they will no longer do. My finance company arranged for the RAC to look over the vehicle and they confirmed the DPF filter was becoming blocked due to lack of mileage or motorway travel. I use my van for building work and admittedly only travel in short distances, my finance company say they wont do anything because the vehicle isn't faulty and Evans Halshaw are refusing to do anything which leaves me with only 2 options I can take the van for a run down the motorway every few days or pay for regen every few weeks. Has anybody else had the same problem with a vehicle on finance that is used for work? My finance company has also suggested asking Evans Halshaw for a part exchange but I cant find any petrol vans suitable and im also worried as to what price they will offer for my van.
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  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    Why can't you take it for a longer run once a week or so? Seems like an easy and cost-effective solution.
  • sevenhills
    sevenhills Posts: 5,887 Forumite
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    Has anybody else had the same problem with a vehicle on finance that is used for work?

    I assume your problem is that you take short journeys and do not allow the DPF to work as recommended, not the finance?

    Using
    low-quality fuel can also make this issue worse, have you looked at the specifications of the fuel that you are using?
  • davidwood681
    davidwood681 Posts: 881 Forumite
    edited 5 March 2018 at 3:30PM
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    What make?

    Just had a 20,000 mile Transit of ours that wouldn't start. Evans Halshaw had it 5 weeks and couldn't fix it. They have a agreed to some sort of refund (not sure where I'll end up on that one)

    Apparently the new Transit has had serious issues.
  • arcon5
    arcon5 Posts: 14,099 Forumite
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    Have the dpf gutted and mapped out of the ecu. Probably looking at the best part of £500 though but cheaper than a dpf
  • CardinalWolsey
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    By "gutting the DPF", do you mean opening the DPF, removing its innards, and then welding it back up again? If so, the VAN won't be eligible for an MOT test under the new rules coming in, and thus won't be able to be taxed etc.
  • sevenhills
    sevenhills Posts: 5,887 Forumite
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    By "gutting the DPF", do you mean opening the DPF, removing its innards, and then welding it back up again? If so, the VAN won't be eligible for an MOT test under the new rules coming in, and thus won't be able to be taxed etc.

    The MOT rules need a functioning PDF since 2004, but they turn a blind eye, the MOT rules get tighter in May, I wonder if they will still turn a blind eye?
  • ratrace
    ratrace Posts: 1,009 Forumite
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    sevenhills wrote: »

    Using
    low-quality fuel can also make this issue worse, have you looked at the specifications of the fuel that you are using?

    This made a big diffrence on my astra i also do a lot of short runs and the dpf used to regen a lot, started putting shell diesel in and it has made a big difference still regens now and then but a lot less than it used to

    so what i do is put 3 tanks full of normal shell on the 4th put diesel v power not only does it help with dpf but also keeps the fuel pump and injectors cleaner plus car is a bit more responsive
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
  • motorguy
    motorguy Posts: 22,473 Forumite
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    Hi All new to forum and DPF filters, I have a van on finance I bought in April 17 it has been back to the garage around 8 times for a DPF regen which they have now said they will no longer do. My finance company arranged for the RAC to look over the vehicle and they confirmed the DPF filter was becoming blocked due to lack of mileage or motorway travel. I use my van for building work and admittedly only travel in short distances, my finance company say they wont do anything because the vehicle isn't faulty and Evans Halshaw are refusing to do anything which leaves me with only 2 options I can take the van for a run down the motorway every few days or pay for regen every few weeks. Has anybody else had the same problem with a vehicle on finance that is used for work? My finance company has also suggested asking Evans Halshaw for a part exchange but I cant find any petrol vans suitable and im also worried as to what price they will offer for my van.

    Your DPF is now beyond being able to clean itself

    You need to find a DPF cleaning specialist, have the DPF removed and cleaned by them. That should resolve your problems for the forseeable future.

    The reason you have some many forced regens is its not able to clear out the build up thats in there now, so all you're doing is kicking the can down the road by a couple of weeks.
  • motorguy
    motorguy Posts: 22,473 Forumite
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    By "gutting the DPF", do you mean opening the DPF, removing its innards, and then welding it back up again? If so, the VAN won't be eligible for an MOT test under the new rules coming in, and thus won't be able to be taxed etc.

    It is by no means a foregone conclusion that a car / van with a gutted DPF will fail an MOT / PSV.

    BUT, personally - there are many good DPF cleaning companies out there, i'd be getting the one he has cleaned out professionally.
  • arcon5
    arcon5 Posts: 14,099 Forumite
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    If they can't see it's been done they can't fail it
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