A major bank has been refusing to let me withdraw £10k of family savings for over one month
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'Family savings' seems an unusual turn of phrase for an account in your name where the funds have come solely from your salary.
Seriously? I have an account that we call "the family savings" which, as it's accessible from my online banking, is generally funded from my current account where I receive my salary (one salary household). I wouldn't consider that suspicious at all, just a convenience.:heartpuls Mrs Marleyboy :heartpuls
MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote
Proud Parents to an Aut-some son0 -
It's been to the FOS, if it wasn't blocked they would have told the OP so.Online access can be suspended for a number of reasons quite separate from access to the account itself.0
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Tigsteroonie wrote: »Seriously? I have an account that we call "the family savings" which, as it's accessible from my online banking, is generally funded from my current account where I receive my salary (one salary household). I wouldn't consider that suspicious at all, just a convenience.
Yes, but in the context of the op's issues it sounds a bit dodge.0 -
I had a similar experience from a building society that took over from an online saver.
Turns out the online saver was US based and my DOB was transposed incorrectly from the US to the UK system. Month Date Year to Date Month Year.
FOS were no help, I even sent them a copy of my birth certificate.Keef - Sheerness, Kent UK0 -
Tigsteroonie wrote: »Seriously? I have an account that we call "the family savings" which, as it's accessible from my online banking, is generally funded from my current account where I receive my salary (one salary household). I wouldn't consider that suspicious at all, just a convenience.
Agreed but I was looking at this particular context and for clues what might be wrong.0 -
So, a few months ago you were looking at houses and everything was fine with your bank account.
A month ago (or over a month ago per the thread title) your bank account was frozen.
Within the last month you decided to buy a house and the purchase is progressing so quickly that you now urgently need money from the frozen account for the deposit or you might lose the house
Bad timing indeed:cool:.0 -
One of the things that banks are required to do is to carry out PEP (politically exposed person) and sanctions checks. While these are done at the time of account opening, account holders need to be re-checked from time to time. By the sounds of it, the usage of your account shouldn't be the cause of the problem, so it's possible that you've been flagged erroneously as a PEP or sanctioned individual (I presume by "public sector", you aren't an MP or similar).0
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One of the things that banks are required to do is to carry out PEP (politically exposed person) and sanctions checks. While these are done at the time of account opening, account holders need to be re-checked from time to time. By the sounds of it, the usage of your account shouldn't be the cause of the problem, so it's possible that you've been flagged erroneously as a PEP or sanctioned individual (I presume by "public sector", you aren't an MP or similar).
Or from a sanctioned country, Iran, Libya, Burma etc.0 -
worried_jim wrote: »Or from a sanctioned county....0
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