3 advertising SIM for £16pm but charging £17pm at checkout.

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Kernel_Sanders
Kernel_Sanders Posts: 3,617 Forumite
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edited 25 September 2017 at 9:01PM in Mobiles
I did point this out to them via webchat at least 48 hours ago. They said they'd sort it.
https://store.three.co.uk/view/content/mbasket?ID=1669
3£17.pngfile.html
[IMG]http://forums.moneysavingexpert.com/£16sim3.png<a href=http://www72.zippyshare.com/v/gn279Lt0/file.html rel=nofollow>[/img]file.html[IMG]http://forums.moneysavingexpert.com/<a href=http://www109.zippyshare.com/v/Kz2DQC5n/file.html rel=nofollow nofollow>[/img]file.htmlfile.html

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  • d123
    d123 Posts: 8,622 Forumite
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    edited 25 September 2017 at 11:11PM
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    Looks like they “fixed” it by making it £18 a month.

    Edit

    Just clicked through and put the £18 plan into my basket. The £16 plan looks like an additional line for existing customers. Do you already have a monthly contract with Three?

    If I add it as a second line it does go into the basket at £16.
    ====
  • J_B
    J_B Posts: 6,444 Forumite
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    I just had my confirmation for my new Three contract.
    I agreed at £14, but note from the paperwork that the 'package cost' is £26 and I get a £12 recurring discount! :p
  • flashg67
    flashg67 Posts: 3,997 Forumite
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    J_B wrote: »
    I just had my confirmation for my new Three contract.
    I agreed at £14, but note from the paperwork that the 'package cost' is £26 and I get a £12 recurring discount! :p

    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.
  • J_B
    J_B Posts: 6,444 Forumite
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    flashg67 wrote: »
    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.

    Hmm, that thought had crossed my mind ... but will probably forget!!!
  • d123
    d123 Posts: 8,622 Forumite
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    flashg67 wrote: »
    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.

    It shouldn’t, Three usually give an open discount (so do EE), the fixed discount for the contract term before reverting to full price is a Vodafone specialty.
    ====
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
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    d123 wrote: »
    Looks like they “fixed” it by making it £18 a month.

    Edit

    Just clicked through and put the £18 plan into my basket. The £16 plan looks like an additional line for existing customers. Do you already have a monthly contract with Three?
    No, but I ended a mobile broadband contract with them several weeks ago.
    I don't see where it says it's only open to new customers, though.
  • d123
    d123 Posts: 8,622 Forumite
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    Kernel_Sanders wrote: »
    No, but I ended a mobile broadband contract with them several weeks ago.
    I don't see where it says it's only open to new customers, though.

    When I clicked through it was for a second line (ie for customers already with a line) not new customers.
    ====
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