PPI acceptance form

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Droop6981
Droop6981 Posts: 26 Forumite
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in Reclaim PPI & other insurance
Hi
I've signed a couple of ppi offers on acceptance forms.
28 days have passed and they say they haven't sent it yet and may take a further 28 days as back log.

Question I have is do they have to increase interest in this now ?
If they found a mistake can they reduce offers after forms signed ?

They are with Natwest if that helps


Thanks

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Yes and yes.
  • Droop6981
    Droop6981 Posts: 26 Forumite
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    Are the forms not legally binding then ?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    If a mistake is made, it can be rectified. Eg if they have charged you too much for something, you would still be able to get the excess payment returned.

    It doesn't remove your legal rights.
  • Droop6981
    Droop6981 Posts: 26 Forumite
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    If for example they offer 500 quid on a plevin claim can they (after form is signed) turn round and say sorry we got it wrong you not entitled to anything ?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Yes. Same as if you sent them a cheque for £500 and then realised you meant to send it to someone else.

    They wouldn't get to keep it.
  • Droop6981
    Droop6981 Posts: 26 Forumite
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    That's what I figured.

    Bit annoyed they've gone over 28 days sending payment
  • societys_child
    societys_child Posts: 7,110 Forumite
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    Droop6981 wrote: »
    If for example they offer 500 quid on a plevin claim can they (after form is signed) turn round and say sorry we got it wrong you not entitled to anything ?
    Droop6981 wrote: »
    That's what I figured.

    Bit annoyed they've gone over 28 days sending payment
    If a mistake, it can be rectified.
    Do you believe they've made a mistake?
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