KLM Strike, Manchester - Dubai, transfer in Amsterdam.
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Joshclarke7
Posts: 2 Newbie
Hi,
On Wednesday I traveled from a Manchester to Dubai with a transfer in Amsterdam, with KLM airlines. On Monday I was advised there would be a strike at Schiphol, on the day I traveled, which meant I couldn’t take checked luggage. When I arrived at Schiphol we were advised the flight would be delayed as there weren’t any staff to load the luggage on the flight, after 3 hours were were able to board. Once boarded we were then advised a hydraulic leak had been found and a part needed to be replaced. We finally left 5hrs and 30minutes after our scheduled time.
What are my rights to make a claim and what are the correct channels I should go down.
TIA!!
On Wednesday I traveled from a Manchester to Dubai with a transfer in Amsterdam, with KLM airlines. On Monday I was advised there would be a strike at Schiphol, on the day I traveled, which meant I couldn’t take checked luggage. When I arrived at Schiphol we were advised the flight would be delayed as there weren’t any staff to load the luggage on the flight, after 3 hours were were able to board. Once boarded we were then advised a hydraulic leak had been found and a part needed to be replaced. We finally left 5hrs and 30minutes after our scheduled time.
What are my rights to make a claim and what are the correct channels I should go down.
TIA!!
0
Comments
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You will be entitled to compensation if there is a delay in accordance with the EU Rules. The delay is not based upon the departure times, but how late you arrive beyond the scheduled arrival time.
MSE has a guide here that should give you all of the information that you need.
https://www.moneysavingexpert.com/travel/flight-delays/#cancelrules0 -
Even though my destination was outside the EU?0
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Joshclarke7 wrote: »Even though my destination was outside the EU?
Flight originated in the EU
better to post on the dedicated flight compensation page for KLM
https://forums.moneysavingexpert.com/showthread.php?t=43847190
This discussion has been closed.
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