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    • k2150
    • By k2150 9th Dec 19, 6:39 AM
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    k2150
    SSE - Warm Home Discount ?
    • #1
    • 9th Dec 19, 6:39 AM
    SSE - Warm Home Discount ? 9th Dec 19 at 6:39 AM
    SSE is my electricity supplier, they set my monthly direct debit by what they project my usage will be, but every December I find I've overpaid SSE by approx 140. They don't include the warm home discount which comes off my bill every October. I would rather have a lower monthly payment, as opposed to being 140 in credit at the end of each year, any advice appreciated?
Page 1
    • Gerry1
    • By Gerry1 9th Dec 19, 11:15 AM
    • 1,169 Posts
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    Gerry1
    • #2
    • 9th Dec 19, 11:15 AM
    • #2
    • 9th Dec 19, 11:15 AM
    It may well be the same with all providers. Presumably the WHD discount can't be guaranteed because the supplier may cease to offer it or you no longer qualify e.g. if the eligibility rules change.

    They will rightly be cautious about letting a customer get into debt unintentionally so I can't see them relying on a payment that may not materialise for some reason.
    • matelodave
    • By matelodave 9th Dec 19, 11:43 AM
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    matelodave
    • #3
    • 9th Dec 19, 11:43 AM
    • #3
    • 9th Dec 19, 11:43 AM
    Gerry makes a good case for why they shouldn't include it in your annual calculation.
    Many customers might well change suppliers in the interim period and I'm sure you wouldn't want to join the band of those who suddenly get a ginormous bill when they swap because they now wont get the WHD from their previous supplier.

    However, that said, there's nothing stopping you contacting SSE to see what they have to say but I'd be surprised if they would do it.
    Last edited by matelodave; 09-12-2019 at 11:46 AM.
    Never under estimate the power of stupid people in large numbers
    • Gerry1
    • By Gerry1 9th Dec 19, 11:59 AM
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    Gerry1
    • #4
    • 9th Dec 19, 11:59 AM
    • #4
    • 9th Dec 19, 11:59 AM
    Another reason for caution is that some potential recipients may only qualify as part of the 'broader group', not the 'core group'.

    It seems that the pot of dosh for the broader group may run out, so just because someone received 140 one year doesn't necessarily mean they'll get it again the next year.
    • k2150
    • By k2150 9th Dec 19, 12:00 PM
    • 71 Posts
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    k2150
    • #5
    • 9th Dec 19, 12:00 PM
    • #5
    • 9th Dec 19, 12:00 PM
    That's pretty much what they told me, "things may change in the future regarding the warm home discount". I've been with them 6 years (core group). Best offer SSE came up with was their 1 year fixed price deal @ 700. I like their service but think I can do better, time to start shopping.
    Last edited by k2150; 09-12-2019 at 12:06 PM.
    • matelodave
    • By matelodave 9th Dec 19, 12:16 PM
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    • #6
    • 9th Dec 19, 12:16 PM
    • #6
    • 9th Dec 19, 12:16 PM
    That's pretty much what they told me, "things may change in the future regarding the warm home discount". I've been with them 6 years (core group). Best offer SSE came up with was their 1 year fixed price deal @ 700. I like their service but think I can do better, time to start shopping.
    Originally posted by k2150
    Don't forget that if you have a good idea of your annual consumption you might actually be able to get a tariff which is cheaper than your SSE even with 140 taken off.

    Make sure you do your sums and don't pay extra just to try and get the WHD unless you will actually save money.
    Never under estimate the power of stupid people in large numbers
    • Gerry1
    • By Gerry1 9th Dec 19, 12:25 PM
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    Gerry1
    • #7
    • 9th Dec 19, 12:25 PM
    • #7
    • 9th Dec 19, 12:25 PM
    I like their service but think I can do better, time to start shopping.
    Originally posted by k2150
    Remember that some cheap suppliers (such as Symbio) don't offer WHD...
    • matelodave
    • By matelodave 9th Dec 19, 1:12 PM
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    matelodave
    • #8
    • 9th Dec 19, 1:12 PM
    • #8
    • 9th Dec 19, 1:12 PM
    Remember that some cheap suppliers (such as Symbio) don't offer WHD...
    Originally posted by Gerry1
    But they can work out cheaper than some who do, even with the WHD taken into account.

    Thats why you need to do your sums properly and not necessarily just target companies who offer it.
    Never under estimate the power of stupid people in large numbers
    • k2150
    • By k2150 9th Dec 19, 1:57 PM
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    k2150
    • #9
    • 9th Dec 19, 1:57 PM
    • #9
    • 9th Dec 19, 1:57 PM
    I used 4,096 kWh this year, phoned around, asking for their best deals ...

    Eon 63 pm (most expensive)

    SSE 58 pm (my current supplier)

    Bulb 46 pm (cheapest)


    Unless I hear something terrible about Bulb, I think I'll switch to them
    Last edited by k2150; 09-12-2019 at 2:02 PM.
    • PennineAcute
    • By PennineAcute 9th Dec 19, 6:06 PM
    • 547 Posts
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    PennineAcute
    I get broader WHD and EON take the 140 into consideration when it is credited.

    I would just contact SSE and ask them to recalculate the DD after you notice it has been paid in.

    The whole object of the WHD is to reduce what you pay. Bit of a waste of time if they ignore it.
    • k2150
    • By k2150 10th Dec 19, 5:38 PM
    • 71 Posts
    • 5 Thanks
    k2150
    thanks to all who replied in this thread, it's been very helpful. I do have one nagging question though, if I switch energy supplier and the new service is bad, do I have a cooling off period ? thanks.
    • Gerry1
    • By Gerry1 10th Dec 19, 7:44 PM
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    Gerry1
    The 14-day cooling off period only applies from the time you sign up to a new provider. However, after it's gone live you can switch at any time, but with a fixed tariff there may be exit fees. Read the Ts & Cs carefully !
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