First Utility - Any users or reviews

The absolute worst of all companies I have ever had to deal with...a year and a half later...and over 79 calls made ( as they never call back) I am still untangling the mess.Unable to accurately bill for Gas for over a year and have spoken to various managers who promise to get my account in order and then we are back to the start with random amounts billed for, after me supplying all the relevant meter readings!!! Totally insane and the real danger of privatisation folks. Started with the online idea as we all probably fell for and ended up with a bill for £717.09 after we agreed a payment plan (which they were unable to set up after two months and it being entirely their fault) all along the line.Useless stressed staff and really just a total headache and takes up to much of my precious time on this nonsense. in short unfit for purpose and above all dangerous to deal with you cannot run a company like this, especially charging consumers without any scientific evidence and not updating your account to reflect what you are using.