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BW Legal - Claim Form from CCBC

135

Comments

  • Hello

    Coupon-mad I have realised Bargepole was joking.

    A quick update.

    The defence was submitted to the courts (via email) a day before the deadline. A few days later the courts sent a letter confirming the defence has been received and a copy sent to the claimant, who has 28 days to continue their claim.

    The claimant has not replied to the SAR request after a month of it being sent.

    I will read the newbie thread for the next steps.
  • Coupon-mad
    Coupon-mad Posts: 161,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The claimant has not replied to the SAR request after a month of it being sent.
    Did you send it by email to their Data Protection contact?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Just as a thought, I checked the privacy pages for two SARs I have sent and they had put about "may require proof of ID". Excel Parking I'd the same:

    "We may be required to establish your identity before we can release information, but once we have confirmed this we will provide the information within 1 month of your confirmed request."

    I checked the ICO website to check when the calendar month clock starts, and it seems that it is from the date that identification is verified.
    perhaps I am a huge cynic, but perhaps if they haven't requested/you haven't supplied, they may be using that as a ploy to delay providing data?
    Natwest OD - Start: £1,500 Current: £1,500 |  Creation Loan - Start: £2,152.33 Current: £2,082.90  |  Barclaycard CC - Start: £5,242.42 Current: £5,416.45  |  Novuna Loan - Start: £8,598.43 Current: £8,366.04  |  Tesco CC - Start: £9,420.22 Current: £9,885  |  Northridge Car - Start: £15,584 Current: £15,017

    Starting total on 02.07.2024 is: £42,497.40  |  Current total: £42,267.39 (0.5% paid off)
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Send them proof.
  • Coupon-Mad: I sent the email with attached PDF letter to their generic email address
  • I got the email address from their contact section of their web address
  • Coupon-mad
    Coupon-mad Posts: 161,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not the DPO email, in their Privacy Page then? Needs to be the data queries email.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hello Coupon-Mad

    I sent the email to info@excelparking.co.uk. I thought it would up to them to pass the letter to the relevant dept. as they have received a SAR.


    What shall I do next?
  • Coupon-mad
    Coupon-mad Posts: 161,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Google for their privacy page and send the SAR to the right contact email.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Sent the SAR to right contact email, then recieved their response in the post over the weekend. Some advice maybe required after reading through the documents.
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