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Booking.com advice req'd

2

Comments

  • happyandcontented
    happyandcontented Posts: 2,768 Forumite
    Ninth Anniversary 1,000 Posts I've been Money Tipped!
    edited 12 June 2017 at 10:13AM
    You should be able to access the booking details/booking history on your account with Booking.com.
  • Caz3121
    Caz3121 Posts: 15,900 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    what was the hotel and board basis? how much extra were you asked for?
    room only tends to have a rate by room
    with rates that include meals (b&b, half board, full board, all inclusive) will have a rate per person
  • Consumer_1
    Consumer_1 Posts: 10 Forumite
    Seventh Anniversary Combo Breaker
    Yes 'happyandcontented' I agree, except once I had pointed out the error they changed it at booking.com to show 1 person! To be honest I don't think I will have a leg to stand on just don't want anyone else to experience what we did at least.... I have review the hotel with our experience on booking.com website, however it says it may be posted after it has been reviewed by their mediators (which I'm guessing will mean they won't post). Will also post on tripadvisor once I have complained to the hotel group directly for the manager behavior etc...
  • PompeyPete
    PompeyPete Posts: 7,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If nothing else, you'll have everyone on here scampering and looking at any Booking.com bookings they've still got to travel to.....you did me.:)
  • Consumer_1
    Consumer_1 Posts: 10 Forumite
    Seventh Anniversary Combo Breaker
    Glad it got you to check 'PompeyPete' :)
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Why have you made 2 threads for essentially the same issue?
  • PompeyPete wrote: »
    If nothing else, you'll have everyone on here scampering and looking at any Booking.com bookings they've still got to travel to.....you did me.:)

    But, if they tampered with the booking after the fact then a screenshot may be a wise precaution too!
  • sheramber
    sheramber Posts: 24,082 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    How much is the price on Booking.com and how much did you pay?
  • PompeyPete
    PompeyPete Posts: 7,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    But, if they tampered with the booking after the fact then a screenshot may be a wise precaution too!

    I always print a copy of hotel confirmations off.....lose your smart phone and you've probably lost your booking too.
  • heatherw_01
    heatherw_01 Posts: 6,849 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Merging these 2 threads you started as they are both about the same problem
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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