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Customer Complaints Form - Spanish Law
NoodleDoodleMan
Posts: 4,529 Forumite
I made reference to this in another post.
Thought it would be worth flagging up as a separate standalone post - I expect many sun seekers who head to Spain are unaware.
https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/
The article is self explanatory.
My only comment is it should only be used it for significant grievances - unfortunately, going by TripAdvisor reviews, a few punters complain about the most trivial of things.
Also, if you are on a package deal, ensure the reps are aware.
Thought it would be worth flagging up as a separate standalone post - I expect many sun seekers who head to Spain are unaware.
https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/
The article is self explanatory.
My only comment is it should only be used it for significant grievances - unfortunately, going by TripAdvisor reviews, a few punters complain about the most trivial of things.
Also, if you are on a package deal, ensure the reps are aware.
0
Comments
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The article appears to be incorrect. The complaints form can be filled in wherever and whenever the complainant feels appropriate.0
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Probably worth noting for anyone using Goldcar in Spain0
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The article appears to be incorrect.
Yes, I suspect the article is not 100% in details.0
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