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Customer Complaints Form - Spanish Law

edited 19 July 2019 at 9:55AM in Overseas Holidays & Travel Planning
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NoodleDoodleManNoodleDoodleMan Forumite
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I made reference to this in another post.

Thought it would be worth flagging up as a separate standalone post - I expect many sun seekers who head to Spain are unaware.

https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/

The article is self explanatory.

My only comment is it should only be used it for significant grievances - unfortunately, going by TripAdvisor reviews, a few punters complain about the most trivial of things.

Also, if you are on a package deal, ensure the reps are aware.

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