Royal Mail changes

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  • charlies_mum
    charlies_mum Posts: 8,118 Forumite
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    edited 11 June 2019 at 12:42PM
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    martindow wrote: »
    Those are Special Delivery prices. Anything under 2kg/ £50 value can be sent much more cheaply with RM.

    For heavier parcels companies like DPD are cheaper but insurance is extra and there are a lot more exceptions. I also use DPD but take the risk on myself - you need to have a lot of lost or damaged parcels to make this worthwhile.

    They are not Special Delivery prices. They are the standard 1st class prices for a medium parcel. listed on page 6 of their march 2019 price booklet

    Special delivery prices are up to 1 kg £8.70, 1-2 kg £11, 2-10 kg £26.60

    A small parcel only costs £3.55 up to 1 kg and £5.50 up to 2 kg
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  • custardy
    custardy Posts: 38,365 Forumite
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    If Royal Mail want more parcel traffic, I suggest they look at their prices. To post a parcel weighing between 1 and 2 kilos costs £8.95 the next price band is up to 5 kilos costing £15.85 then up and then up to 10 kilos at £21.90.

    I have a Royal Mail account, but any parcels over 2 kg go with DPD at a cost of £7.19 for up to 20 kg.

    You need to keep in mind RM dont 'want' all your parcels.
    Volume & capacity come into play.
  • martindow
    martindow Posts: 10,218 Forumite
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    They are not Special Delivery prices. They are the standard 1st class prices for a medium parcel. listed on page 6 of their march 2019 price booklet

    Special delivery prices are up to 1 kg £8.70, 1-2 kg £11, 2-10 kg £26.60

    A small parcel only costs £3.55 up to 1 kg and £5.50 up to 2 kg
    Apologies you are right.



    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.
  • pulliptears
    pulliptears Posts: 14,575 Forumite
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    d123 wrote: »
    Well, the deliveries have been missing either the Saturday or Monday for at least 6 months. Confirmed by other neighbours and checking cctv.

    Another poster has also noticed it in their area.

    After my initial post about Saturday deliveries, strangely, I have now also noticed that Monday deliveries don't always happen here either.
    And yes, Tuesday we get more post than normal.
  • soolin
    soolin Posts: 72,206 Ambassador
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    martindow wrote: »
    Apologies you are right.



    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.

    The size restriction though is a problem, one side must be 16cms or less, so fine for small or flat items, no good for anything with all longer sides.

    I tend to stick to RM for small parcels but go elsewhere for medium ones.
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  • mgdavid
    mgdavid Posts: 6,705 Forumite
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    martindow wrote: »
    Apologies you are right.

    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.


    Yep, about half my stuff fits in 16 x 35 x 45 cm and under 2kg so costs me £3. The rest is split between Hermes and UPS as I have both dropoff shops within a mile. Only had 1 failed delivery in >10 years and I reckon that was a scammer. I put it down to selling in a specialised community market where everyone is honest and no-one's in a hurry for the items.
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  • theonlywayisup
    theonlywayisup Posts: 16,031 Forumite
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    Just adding my personal two penneth...

    We don't get a delivery of post on a Tuesday. This has been explained by the DO. The reason is that we are the last hamlet on the round. The normal postie has Tuesday's off. The replacements - whichever round they are taken from - don't manage to do this round as quickly as the regular postie. The postie runs out of time and goes back to the DO with our Tuesday post. We seem to be in stalemate so have accepted that Wednesday will be a bumper day for post.
  • custardy
    custardy Posts: 38,365 Forumite
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    Just adding my personal two penneth...

    We don't get a delivery of post on a Tuesday. This has been explained by the DO. The reason is that we are the last hamlet on the round. The normal postie has Tuesday's off. The replacements - whichever round they are taken from - don't manage to do this round as quickly as the regular postie. The postie runs out of time and goes back to the DO with our Tuesday post. We seem to be in stalemate so have accepted that Wednesday will be a bumper day for post.

    You should contact RM CS and find out if there is a 'DODR' report relating to your address.
    This is the report that Delivery Offices report USO failures on.
    If your delivery is failing then it MUST be reported via this report.
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,897 Forumite
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    custardy wrote: »
    You need to keep in mind RM dont 'want' all your parcels.
    Volume & capacity come into play.

    They obviously want the smaller ones.

    I can remember doing a survey about selling on ebay.

    The questions included who do you use to send parcels and why.

    It asked what RM could do to get me to use them.

    My reply was cheaper prices as it was not economically viable to use them.

    Shortly after doing that survey they introduced the small parcel cheap rate, presumably to capture the ebay market.

    But they are still so expensive for everything else.
  • custardy
    custardy Posts: 38,365 Forumite
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    POPPYOSCAR wrote: »
    They obviously want the smaller ones.

    I can remember doing a survey about selling on ebay.

    The questions included who do you use to send parcels and why.

    It asked what RM could do to get me to use them.

    My reply was cheaper prices as it was not economically viable to use them.

    Shortly after doing that survey they introduced the small parcel cheap rate, presumably to capture the ebay market.

    But they are still so expensive for everything else.

    Yup because the cheapest way for RM to deliver those small parcels is with the postie they pay to walk the streets with letters anyway.

    Whilst they are moving into larger parcels (even up to 30KG wth Tracked large) its small parcels that are the bread and butter for RM.
    massive profits vs letter traffic.

    Its not easy to get a balance. Say Rm slashed the larger parcles and get a large influx from the likes of yourselves.
    RM is a large network and its not easy to react quicky to those changes.
    The majority of mail centres were built when letter traffic was higher vs parcels. So they are creaking at the seams for space with parcel growth.
    They can react to a degree with agency staff though.
    Same with delivery offices. the majority are barely for for purpose on the space front.
    Agency staff are rarely used in Deliveries.

    Then you get onto the costs of these reactions. Rm staff are well paid. So even if you get staff to work overtime to absorb the extra parcel volume. The overtime costs impact heavily. Whereas a delivery postie getting more small parcel may incur some overtime it will be to a lesser degree.

    I'm no parcel strategist but you can bet RM are weighing up the pros and cons with every price/size change.
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