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Three takes payments early in direct debits blunder - MSE News

Former_MSE_Naomi
Former_MSE_Naomi Posts: 519 Forumite
Second Anniversary First Post I've been Money Tipped! Newshound!
in Phones & TV
Mobile giant Three has apologised after taking a large number of customers' direct debits early - in some cases almost four weeks before they were due...
Read the full story:
'Three takes payments early in direct debits blunder'
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Comments

  • aj23_2
    aj23_2 Posts: 1,155 Forumite
    1,000 Posts Third Anniversary Name Dropper Combo Breaker
    Mine's always been taken around the 3rd anyway.
  • Bonniepurple
    Bonniepurple Posts: 673 Forumite
    Part of the Furniture 500 Posts Name Dropper
    aj23 wrote: »
    Mine's always been taken around the 3rd anyway.

    Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Bonniepurple wrote: »
    Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.

    I always keep a buffer in my bills account just in case something like this happens. I know you might lose a small amount of interest by doing this (by not having it in the best interest paying accounts) but it's definitely worth it and much better than having an overdraft.
  • aj23_2
    aj23_2 Posts: 1,155 Forumite
    1,000 Posts Third Anniversary Name Dropper Combo Breaker
    Bonniepurple wrote: »
    Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.

    I don't think I was ever given a choice. They just said the 3rd is when it's taken.
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