Three takes payments early in direct debits blunder - MSE News

Former_MSE_Naomi

Mobile giant Three has apologised after taking a large number of customers' direct debits early - in some cases almost four weeks before they were due...

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'Three takes payments early in direct debits blunder'

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aj23_2

Mine's always been taken around the 3rd anyway.

Bonniepurple

aj23 wrote: »

Mine's always been taken around the 3rd anyway.

Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.

Takmon

Bonniepurple wrote: »

Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.

I always keep a buffer in my bills account just in case something like this happens. I know you might lose a small amount of interest by doing this (by not having it in the best interest paying accounts) but it's definitely worth it and much better than having an overdraft.

aj23_2

Bonniepurple wrote: »

Yours might be but I have carefully fixed mine to be taken on 16th of the month when my money goes in. Thanks to 3 I’ve now got 2 returned Direct Debits and have to pay the bill manually in12 days. Not happy.

I don't think I was ever given a choice. They just said the 3rd is when it's taken.