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Ryanair doubles name-change grace period to 48 hours - MSE News

Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today...
Read the full story:
'Ryanair doubles name-change grace period to 48 hours'
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Comments

  • brianposter
    brianposter Posts: 1,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This appears to have little to do with the MSE complaints, which are about an apparent IT problem.
  • richardw
    richardw Posts: 19,464 Forumite
    Part of the Furniture 10,000 Posts
    If there are errors in the spelling of names, that’s exactly what they are. They aren’t name changes because there is no change of passenger.
    Charging for passenger changes when there aren’t any is ludicrous.
    Posts are not advice and must not be relied upon.
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    The fact they have doubled the time should be applauded rather than berated.
    They are what they are. If you dont like them or their business model, book a different airline and probably pay a lot more too.
    If you book a flight. you now have 48 hours instead of 24 to check all the details are EXACTLY right. whats hard or bad about that ?
This discussion has been closed.
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